NespressoVertuo Next Premium Coffee and Espresso Maker by DeLonghi with Aeroccino Milk Frother, Black Rose Gold
Product Details
Web ID: 3672841Broken items
I am very upset when I open the package and items are broken This is really frustrating I am diamond member and every month I spend more the 400$ And you guys send me a broken and broken items too bad
Customer review from macys.com
Descaling process way too confusing
I like the machine but the instructions given to descale do NOT work! I had to go online to get instructions that actually worked. I wish the descaling process was simpler like Keurig machines. I can’t understand why there’s so many multiple steps that you can never remember. Please make descaling simple or give better instructions!
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your feedback with us, Debs. We appreciate your comments regarding the complexity of this maintenance cycle on the Vertuo Next, and the presentation of its instructions. We'll gladly take them into consideration, as it helps us enhance our products and customer experience. Should you need any additional assistance with this maintenance or anything else for your device, trust that we offer support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
Great, coffee
Great coffee maker
Recommends this product
Gift for my son's girlfriend!
She is in LOVE with it. My daughter had recommended it because she loves hers. such a deal with the frother, too!
Recommends this product
Sharing Great Coffee Moments with the Nespresso
I absolutely love my Nespresso Vertuo Next coffee machine! It’s easy to use and makes delicious coffee every time. It was a gift from a friend and has quickly become an integral part of my daily routine. I enjoy having coffee with my friend while driving, and I also love making coffee for him. The machine heats up quickly, the pods offer a great variety, and every cup comes out smooth and satisfying.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your experience with us, Roman! We’re so glad to hear how much you’re enjoying your Vertuo Next, and that it’s become a part of your daily coffee moments! It’s wonderful that you can share these moments with friends and enjoy the variety of Nespresso capsules. Cheers to many more delicious cups ahead! ☕
Already stopped working.
I bought this for my daughter for her birthday the end of July and it had already stopped working. Told a friend about it and she said she had the same issue.
Customer review from macys.com
Response from macys.com
Thank you for your review. If your daughter needs assistance with their Vertuo Next, please do not hesitate to contact us on our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
A good coffee machine for the ones who like nespre
I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.
Customer review from influenster.com
MRS
I bought this device for new year gift. It was possible because salesperson Maria Bombace, tablecloth dept paid a lot of time to help me. I was astonished how she tried to help me. Extraordinary person working for this store. I was so grateful to her for all her help
Recommends this product