NespressoVertuo Next Deluxe by De'Longhi with Aeroccino Milk Frother, Pure Chrome
Product Details
Web ID: 37559993,982 reviewssorted by Newest
Good coffee, unreliable brewers.
We have owned many nespressso machines. The coffee taste is exceptional compared to cometitors in the same price brackets. Reliability of the machines seems to be the biggest concern? We descale regularly, keep our carafe clean. Unfortunately, we have replaced machines regularly. support line has been great for troubleshooting, but 2x now have deemed the older machines dead. our concern is that we do not use our machine very much?(Not a daily activity) more like 2 pods only 2 x weekly. every 2-3 years our machine pumps fail.NOT COOL. My Brew coffee- (French brand), has lasted 20 years as a daily coffee maker. My K Cup brewer has lasted nearly 10 years. In the same time we are now on our 3 Nespresso, Original Citiz, and 2 Vertuo now. We are on our 3 Vertuo next. The Pump and the button have given us failures.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions on the Vertuo Next with us, Riley. We appreciate your feedback on this model’s reliability despite routine maintenance, as well as on its pump performance, as it helps us improve both our products and overall customer experience. We will carefully review and consider your feedback to this end. If you need further support for your device, please feel free to contact us through our toll-free number 1.855.325.5781. Our machine specialists will be happy to assist!
Avoids at all cost, after 2 years and multiple replacements, the replacements run out...
After three replacements of my Veruo Next with Areoccino 3, I suggest you avoid purchasing Vertuo Next... my original and all three replacement machines leaked underneath, this leaking was especially bad during the cleaning cycle. I had to accept my fourth machine with leaking as the warranty period is based on the warranty expiry of the original machine and my original machine warranty expired just weeks after my third replacement machine arrived... I had to setup my fourth machine to operate over a tray to catch leaking water. This looks ugly and takes up significant flat surface space (bad) but its much easier than mopping up water and drying up underneath the machine. Then, the little bucket that holds the capsule started cracking up. Initially, a small crack appeared; then a piece broke away, resulting in coffee leaking into the catcher basket. I called Nespresso again, asking whether a part was available to replace the existing bucket. Nespresso evaluated the breakage using their remote viewing via remote viewing on my mobile phone camera. The person was very sweet, and they agreed it didn't look good and suggested I could send in my machine for a paid evaluation and repair as Nespresso doesn't sell spare parts, and also offered a paid repair which I declined.
Customer review from Nespresso Australia
Response from Nespresso Australia
Hi, thank you for taking the time to share your detailed experience. We’re very sorry to hear about the repeated issues you’ve encountered with your Vertuo Next machines, particularly with the leaking and the durability concerns you’ve described. We understand how frustrating this must have been, especially after multiple replacements, and we regret that the experience did not meet your expectations. Your feedback is important to us, and it helps us continue to improve both our products and support. If you have a change in mind, we welcome you to reach out once more so we can resolve this machine issue for you.
Perfect machine for the value
I ordered this for my daughter as a wedding gift, it was a sale I caught one day. Setup and instructions are easy to follow, coffee temp is perfect and doesn’t scald the coffee. 10/10
Customer review from influenster.com
Best Coffee Machine Ever
I love this little gem of a machine. Quick and easy to use and so many yummy flavours. Great that you can make all different sizes from shots to cups, mugs and carafe. Hot and cold options. It is also stylish in my kitchen. It pays for its self with the money I have saved not buying coffees from the cafe.
Recommends this product
Customer review from Nespresso New Zealand
Good machine , sometimes taste is off
The pods for this are an okay price. They are easy to make with the machine. Sometimes to watery or burnt. Temp is good. It would be easier to be able to get more.options in store.
Customer review from influenster.com
Great flavors
I loved out Nespresso vertuo, very easy to use, all coffees come smooth and creamy! The drink temperature is right and the machine itself is very durable and easy to use! Great coffee maker to use for different flavors too
Customer review from influenster.com
Love my nespresso
Nespresso is by far our favorite coffee maker. The coffee comes out with the foam just like a manual nespresso machine, but with no extra work. They’re coffee flavors are delicious, rich and with bold flavors.
Customer review from influenster.com
Espresso that taste so good
My husband and I love our Nespresso especially when we’re needing an extra boost of energy and are feeling like espresso. They have so many different flavors and they all taste so good. I love that they made it easy to use, easy to put together, and to clean. We love it and it’s not nosey which is a plus.
Customer review from influenster.com