Vertuo Next Deluxe by De'Longhi with Aeroccino Milk Frother, Pure Chrome
Product Details
Web ID: 3755999Love the size options!
Love the size options but a bit worried about the sturdiness. We’re using at a location that won’t get daily use all year round. Coffee has been great too. A bit better than our Original machine.
Recommends this product
Customer review from macys.com
Response from Nespresso Team
Thank you for your review, Lisa. We are delighted to hear that you are enjoying your Vertuo Next machine. Your Vertuo Next machine is covered by a one-year warranty and includes lifetime troubleshooting support through our toll-free number, 800-562-1465. We are available 24/7 for your convenience. To maintain your machine, we recommend ejecting your capsules after each use to prevent the machine's needle from becoming dull. Welcome to Nespresso! We hope you enjoy exploring our Nespresso blends as you embark on your coffee journey with us!
Love Nespresso not this machine
We love Nespresso and have purchased many machines for our home and cottage however the design of this model is awful. The lock on/off lever is very stiff and the design of the used Nespresso pod case is awful. All the pods collect nicely but when you take it out for recycling all the pods fall out all over our counter. The pod box only has high sides on part of the box so all the pods will always fall out. Machines 5 years ago were better.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions with us. Be sure we appreciate your comments about the Vertuo Next's design, as it’s helpful for us to improve our products and customer experience. We’ll gladly consider your feedback regarding its locking mechanism and used capsule container for future product development. Should you need any assistance with your device, trust that technical support is available 7 days a week via our toll-free number 1.855.325.5781. Our machine specialists will be happy to help!
Makes great coffee
I have had my Nespresso for almost a year and love it! I enjoy the great taste of the coffee and the selection of coffee I can get!
Recommends this product
Customer review from Nespresso USA
I’ve had one for years and am now buying my daughter one!!!! She is so excited!!!❤️
Recommends this product
Customer review from Nespresso USA
Great when it works and when pods were less money.
We have had this machine for about a year, makes great coffee when it works properly. Some pods wouldn't work and It would waste the pods (which have become more expensive) The bluetooth also did funny things and we would have to reset everything to make it work again. Also, living in Canada the recycling process changed multiple times and was a pain to get the bags of pods shipped out. Overall not recommended.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for taking the time to share your experience with us, Dano99. We're truly sorry to hear that your journey with the Vertuo Next hasn’t been as seamless as it should be. Please know that our team is always here to support you, whether it’s resolving machine issues or answering any questions about the recycling process. Feel free to reach out to our toll-free number, 1.855.325.5781 for personalized assistance. Trust that your feedback is important, and it will be shared with the relevant teams as part of our commitment to constantly improving the experience we offer our Club members. Thank you for your understanding!
Best of all
Best one yet please buy one of one iiiiiiiiiiiiiiiiiiii love it
Recommends this product
Customer review from Nespresso USA
Excellent machine! Love it!
I am very pleased with my new Nespresso Next & frother. I was a bit nervous ordering it due to the poor reviews, but I’m pleased I ignored those, it is an excellent machine, make’s delicious coffees. I’ve had it for a month now & I'm loving the coffee!
Recommends this product
Customer review from Nespresso USA
Not designed to last
Machines not built to last. Our fourth machine has just died due to a motor issue. 18 months old but told out of warranty but they will give us a slight discount on new machine (about 10% off). Between the numerous increases in cost of pods and the latest problem machine we are Giving up and purchasing a different coffee maker.
Customer review from Nespresso Australia
Response from Nespresso Australia
We are sorry to hear about the issues you have encountered with your Nespresso machine, and we understand your frustration. We appreciate your feedback and will take it into consideration as we continuously work to improve our products and services. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team via the toll-free number 1800 623 033. ☕