Vertuo Next Deluxe by Breville with Aeroccino Milk Frother, Dark Chrome
$259.95
Color:Black/Dark Chrome
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Product Details
Web ID: 375526612 days ago
from Guelph Ontario Canada
Great when it works and when pods were less money.
We have had this machine for about a year, makes great coffee when it works properly. Some pods wouldn't work and It would waste the pods (which have become more expensive) The bluetooth also did funny things and we would have to reset everything to make it work again. Also, living in Canada the recycling process changed multiple times and was a pain to get the bags of pods shipped out. Overall not recommended.
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre | Nespresso Canada11 days ago
Thank you for taking the time to share your experience with us, Dano99. We're truly sorry to hear that your journey with the Vertuo Next hasn’t been as seamless as it should be. Please know that our team is always here to support you, whether it’s resolving machine issues or answering any questions about the recycling process. Feel free to reach out to our toll-free number, 1.855.325.5781 for personalized assistance. Trust that your feedback is important, and it will be shared with the relevant teams as part of our commitment to constantly improving the experience we offer our Club members. Thank you for your understanding!
17 days ago
from Wv
Best of all
Best one yet please buy one of one iiiiiiiiiiiiiiiiiiii love it
Recommends this product
Customer review from Nespresso USA
27 days ago
from Idaho
Excellent machine! Love it!
I am very pleased with my new Nespresso Next & frother. I was a bit nervous ordering it due to the poor reviews, but I’m pleased I ignored those, it is an excellent machine, make’s delicious coffees. I’ve had it for a month now & I'm loving the coffee!
Recommends this product
Customer review from Nespresso USA
2 months ago
Not designed to last
Machines not built to last. Our fourth machine has just died due to a motor issue. 18 months old but told out of warranty but they will give us a slight discount on new machine (about 10% off). Between the numerous increases in cost of pods and the latest problem machine we are Giving up and purchasing a different coffee maker.
Customer review from Nespresso Australia
Response from Nespresso Australia
Customer Relationship Centre2 months ago
We are sorry to hear about the issues you have encountered with your Nespresso machine, and we understand your frustration. We appreciate your feedback and will take it into consideration as we continuously work to improve our products and services. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team via the toll-free number 1800 623 033. ☕
3 months ago
from Texas
Love this Machine
I've had this machine for over a two years and I still love it. I'm the only one who drinks Espresso in my house so it's perfect for when I want a cup any time of the day but can easily make a fresh cup for any one who visits or when my husband feels like having a decaf. I'd definitely buy this machine again.
Recommends this product
Customer review from Nespresso USA
3 months ago
from FL
Major Disappointment
Bought this a a replacement for my Nespresso Delonghi & it had been a total disappointment. The handle constantly sticks & this machine does not allow for you to run straight water through the lines if the machine has been sitting, you have to use a pod which is wasteful.
Customer review from Nespresso USA
3 months ago
Broke after 2 years
I loved my machine while it lasted however after only owning it for 2.5 years it randomly quit one morning. The machine would no longer read the barcodes even with all the recommended actions from nespresso themselves. Sad that you can only get a few years out of these machines and thats it.
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre | Nespresso Canada3 months ago
Thank you for sharing your experience with us. We're truly sorry to hear about your Vertuo Next machine and apologize for the inconvenience this has caused. Please reach out to our machine specialist team at 1.855.325.5781, so we can assist you further. Your satisfaction is very important to us, and we want to ensure you can continue to enjoy your Nespresso Moments!
4 months ago
Love my new machine!
I got this for Christmas from my Fiancee, I was wasting money on coffee shop lattes but this has saved the day! I love being able to make an iced or hot latte from the comfort of home and for a fraction of the price. The machine works well and is easy to use!
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre4 months ago
Congratulations on your new Vertuo Next machine, and thank you so much for all those stars! We're delighted to learn you've embarked on this incredible coffee discovery journey with us thanks to this gift, and are enjoying making delicious recipes at home. We wish you many more of these exceptional coffee moments ahead! ☕