Fresh Prep Slicer/Shredder Attachment #KSMVSA
Product Details
Web ID: 2574730Convenient
(This review was collected as part of a promotion.) Worked great when it worked but broke during second use.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #714731, so we can look into what happened. Thank you. - Teresa
Must have
[This review was collected as part of a promotion.] Have used this already few times takes potato gratin up a level really happy I got this add on. It will be used a lot ;)
Recommends this product
Customer review from kitchenaid.com.au
Not Ideal, would normally return
[This review was collected as part of a promotion.] I bought the Prep Slicer & Shredder attachment. The shredders work as hoped; we are happy with the outcome from a basic cheese. The slicer is the problem. It grated the skin off a lime before mangling it in the shaft. We assumed maybe it was too 'tough' (it was fresh and easily sliced with a knife), so we switched to something lighter. But it did the same to a basic cucumber. And we're not sure if the lime did it, but the internal blade has a warp/dent, so I'm sure that's causing all our issues now, so we can't use that part of the kit anymore. I'd return the whole lot if it weren't such a pain to do so.
Customer review from kitchenaid.com.au
Fantastic shredder as a slicer not great
I was given this attachment as a Christmas gift and I love using it to shred cheese...it makes it so easy and freshly grated cheese is much better than the pre shredded you buy at the store. However, as a slicer this unit is very disappointing! When slicing cucumbers it just never works well and it clogs up a lot. My food processor is much better. However, I would still recommend getting it just for the shredding, it's that good!
Customer review from macys.com
No more tired arms when grating
(This review was collected as part of a promotion.) I bought this item about a month ago. I have used it 3 times already. I have used it to grate my cheese. No more tired arms. I also used it to grate my carrots to make carrot cake.
Recommends this product
Customer review from kitchenaid.com
Disappointing at best
I am so disappointed with this shredder. I am disabled and it was time to upgrade from my hand shredder. Mistake! Everything I attempt to shred, gets stuck in the outer cylinder of the actual shredding attachment. Then, since it’s stuck, I have to use a butter knife to loosen it so I can pull it out and get the large pieces that prevent the shred from happening. Not to mention, the strength it takes to release the shredder from the outer cylinder. I end up with half shredded whatever and a big mess. Not worth it at all!
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear MariaG123, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289341795 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Meh
[This review was collected as part of a promotion.] It’s ok. The top chute broke after a couple of uses and I had to superglue it back together. Cheese should definitely be cold because it gums up really fast and I’m left with a slice of cheese that gets stuck around the blade and the side chute but we just save that for the dogs. It just feels like it’s going to fall apart every time I use it.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Cass26, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Fresh Prep Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289251859 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Broke easily
The top plastic piece fell off super quickly. Super annoying.
Customer review from Kitchen Aid