KitchenAidArtisan 5-Quart Stand Mixer
Product Details
Web ID: 569342930,395 reviewssorted by Newest
We received this under warranty for a defective stand mixer and this one doesn't work right either. On the first 2 speeds it jumps. Something is wrong with the gear box. We have only used it a couple times and every time it makes clunking noises.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Carebear1640, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #383504942 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Job Well Done
I've been wanting to get a Kitchenaid stand mixer for a long time but I waited until my old stand mixer (not a Kitchenaid) to break down. And when it did, hubby bought me the Kitchenaid hand mixer first to see if would really like the brand before spending a lot of money on a new stand mixer. I did love the hand mixer so much and lo and behold, hubby bought me this beautiful stand mixer. It has my initials on it which makes it so personal. I used it and it did the job. It's really heavy though but I was fine with it. I love to bake and both of my Kitchenaid mixers are wonderful helpers! I'm obviously a satisfied customer.
Customer review from Kitchen Aid
Not built to last
These mixers aren't built to last anymore. Get a bosch instead. Mines done after a few years of cake making. What a waste of money.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Ashler777, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 383138768 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
There's nothing better than a Kitchen Aid.
Thank you for honoring the warranty on my stand mixer. The NEW replacement mixer is wonderful, it doesn't sound like a cement mixer!! The exchange was easy and painless. I just forgot how HEAVY the mixer was. Thank you again, Carol Jones
Customer review from Kitchen Aid
New Mixer
Love my new mixer....last one was 28 years old....time for change
Customer review from Kitchen Aid
Counter jewelry!
I love my new stand mixer! It makes baking so much easier than with a hand mixer. I should not have waited so long to add this appliance to my kitchen. I love the soft blue color, too.
Customer review from Kitchen Aid
GREAT PRODUCT!, BEST PRODUCT
its great, I love to make recipes with my Artisan, is very practical and easy to use and clean!!, i need more attachments!! to create new recipes
Recommends this product
Customer review from Kitchen Aid
Arrived damaged
I’m very disappointed with this purchase. The mixer arrived with significant damage, both KitchenAid boxes were gashed and the unit itself has a visible paint defect in the same area. The shipping box was intact, so this clearly wasn’t a transit issue but a quality control failure. The color is also not as advertised. It appears slightly glossy online, but in reality it’s a dull matte finish. For the price and brand, this level of quality and presentation is not acceptable. I ultimately had to return the item, which created additional work and inconvenience, and left me without a mixer in the end. Overall, this experience fell well below expectations for a product at this price point.
Customer review from macys.com
Response from macys.com
Hi Cece, Thank you for providing feedback on your Stand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.