JBLTune Flex 2 True Wireless Noise Cancelling Earbuds
Product Details
Web ID: 572449682 reviewssorted by Newest
Really awesome product i love the battery timing thanks JBL
Customer review from jbl.com
Good sound, not as secure as possible.
I bought these earbuds about two weeks ago and I wish they were more comfortable than they are. I personally don't like the feeling of these earbuds as they seem to not be as secure as others I've used. The sound is great, and the app is nice to use, but I won't buy earbuds without a hook design in the future.
Customer review from jbl.com
Response from jbl.com
Thank you for your feedback on our JBL Tune Flex 2. You can create a tight seal by inserting the eartip at a slight downward angle, gently twisting the earbud to match the shape of your ear, and continuing to twist until it feels secure. Try this with each of the included eartip sizes to find the best fit. After a few attempts, the process becomes quick and easy each time you put them on. If you need more help, please reach out to our Customer Support.
Useless
They don't work.
Customer review from macys.com
These are the worst earbuds I've ever bought. Since the first time I tried them, the music would stop and start again every 1 second as if they are possessed. It's very annoying and it happens no matter what I do. Like I could be sitting with my phone in my hands and I can't listen to a 3 minute song without feeling as if i'm having a seizure. They also get triggered by the wind and the rays of the sun, activating the touch controls and pausing all the time or answering calls, which is honestly ridiculous it's 2026 and instead of going forward we are moving backwards with technology. I've tried deactivating the touch controls but it is still happening. I've been trusting for years JBL for their speakers but after this product i'm never buying from them again, because these earbuds were so ridiculously bad that it's honestly an insult to consumers...
Customer review from jbl.com
Response from jbl.com
Thank you for bringing this to our attention. Bluetooth works best within 30 feet in open spaces, but walls, obstacles, and wireless interference can significantly reduce range. Dropouts within 10 feet often signal interference or a corrupted connection. To resolve this: (1) unpair our JBL Tune Flex 2 from your device and manually re-pair them with both buds outside the case; (2) test with another device to isolate the issue; and (3) if needed, reset the earbuds by double-tapping the sensor and holding on the third tap for 5+ seconds, then rest them in the case for one minute before re-pairing. If you need further assistance, feel free to contact our customer support.
WORST WIRELESS EARBUDS EVER!
Purchased these about a year ago and they worked well for about 60 days. Battery life was never more than 2.5 hours of continuous use playing an audio book or music. On standby for phone calls, batteries would survive about 6 hours. Then low battery warnings would begin. Today, I can get about 2 hours of standby and 25 minutes of continuous use on the left earbud. And about 8-10 minutes of standby on the right. Worst battery life I've ever experienced. If you wear these outdoors and the wind picks up, all you can hear is a static noise until the noise suppression kicks in. At this point, I have reverted back to wired earbuds while i contemplate finding a new pair. Bottom line, I love JBL speakers and have never had any issues with any of their products. I usually consider their products as "PREMIUM" equipment. But I am disappointed with this purchase and would advise people to stay away from the Flex 2 earbuds!
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
worst purchase ever, the left one doesnt work for anybody in the world, reddit says the same
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback on our JBL Tune Flex 2. We would like to assist you directly with the issue you are experiencing with your unit. Please contact us directly through this link for further assistance: https://support.jbl.com/us/en/#contact
Disappointing Quality and Waste of Time
JBL earbuds failed in 3–4 months — right earbud nearly silent, left works. Hours wasted troubleshooting a defective product, and they make you pay for the return. This is profit over quality: poor reliability, corner-cutting, and zero respect for your time. Don’t buy — it’s a total rip-off.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
My Review JBL Tune Flex 2
Great base and mid tones.very comfortable to wear with extra ear plugs for comfort.Great battery life. Great product for the price.
Customer review from jbl.com