Quantum 400 Wired Over Ear Headset

3.6 (90)
$69.95
$109.95
Sale ends 3/22/26
Color:Black
Low Stock
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Product Details

Web ID: 5720663

What It Is

Gain an audio edge. JBL Quantum 400 headset keeps users one step ahead with surround sound that engages them in the game and lets them anticipate every move. Designed for precision and immersion, JBL QuantumSOUND Signature helps users level up their performance for a real advantage in combat.

  • What It Does

    Personalized surround sound powered by the included JBL QuantumENGINE PC software.JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive.Lightweight headband and memory foam ear cushions.Voice focus directional flip-up boom microphone.Game-chat dial for seamless communication.Compatible with PC, Mac, Nintendo Switch, PlayStation, and Xbox.Includes USB A to USB C cable and 3.5mm audio cable.Warranty Card provided with the JBL product contains the full terms and conditions of the warranty.

  • Features

    • Set Inclusions - JBL Quantum 400 Wired Over Ear Headset - Black
    • Model Number - JBLQUANTUM400BLKAM
    • Functionality - Headphones & Portable Speakers
    • Compatibility - Headphones & Portable Speakers
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Imported

  • Shipping & Returns

    • This item may not be shipped to P.O. boxes or Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-777-0000 for free shipping information.
    • You may return this item directly to the third-party seller or visit a Bloomingdale's store for assistance with shipping the return on your behalf. Most refunds are processed within 3-10 business days.
    • Returned merchandise must be in the same condition as when you received it (unused, unworn, undamaged) and must include all tags and original packaging.
    For complete details related to this item, visit our FAQ.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Bloomingdale's at 1-800-777-0000 or click here to report online.

Ratings & Reviews

Here's what customers think
  • The headset offers excellent sound quality and immersive surround sound, with a comfortable fit and clear voice communication.
  • However, there are significant concerns about the build quality and durability, with reports of plastic components cracking or breaking even with minimal use.
  • Some users also experienced issues with the USB-C connection and software compatibility.
  • While the audio performance is praised, the consensus is that the product's reliability issues undermine its long-term value.
AI-generated summary from 90 customers reviews.
3.6/5

90 star ratings & reviews

Write a review
43.3% of reviews have 5 stars
39
18.9% of reviews have 4 stars
17
13.3% of reviews have 3 stars
12
5.6% of reviews have 2 stars
5
18.9% of reviews have 1 star
17

42 customer images

90 reviews
Meesh1
3 months ago
from Port Huron Michigan

Very satisfied

Bought 2 pair for both of my Grand boys and the absolutely LOVE them! Very nice quality and everyone is happy! Would highly recommend :)

Customer review from jbl.com

Mr Pleasant
4 months ago

RGB functionality a kiss but a great product

A good sound quality and fairly decent physical quality, the RGB lighting stopped working properly on mine almost immediately hence the 4 star review but other than that they are great

Customer review from jbl.com

AndehhL
5 months ago

Happy with my purchase

I bought these for my WFH call job and they work great for that and for gaming.

Customer review from jbl.com

Fyrdghg
6 months ago
from Bodmin

Great cans

Amazing sound quality....lovevthe detachable cables too very comfy too

Customer review from jbl.com

1989 Volkswagen Jetta
6 months ago
from Estonia

Last a long time

They last very well, bass and sound quality is very good, comfortable and design is nice, only downside is they are not wireless and need a wired connection but thats not a big problem. Good product, keep making em

Customer review from jbl.com

Laurac89
7 months ago

Not bad tbh

Good quality headset and nice design. Comfy fit. Sound is good but the bass could be better and the volume could be louder. I dont like how confusing the booklet is it says u can plug in ur mic wire into the pc so I did and it turns the headset off

Customer review from jbl.com

AYMAN ALTAHER
8 months ago
from Glasgow

Not bad

It's very good. However, the leather material around the bracket got damaged after a few months and it's now looks so ugly.

Customer review from jbl.com

Response from jbl.com

Customer Support8 months ago

Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team and we'll absolutely help you further with this: https://support.jbl.com/gb/en/

MatteLocket5152
8 months ago
from Stewartsville, NJ

Great sound, but it's got it's kinks.

I bought these about a month ago and so far they've been great. The sound quality is great as I expected from multiple JBL Flip, Charge, and Extreme speakers me and my friends have owned over the years. The software is pretty straight forward and easy to use. My only thing is they seem to have a slightly cheaper build quality then other headphones in this price range. Compared to a pair of Logitech pro headphones which are at a very comparable price, the Logitech's are built a bit stronger with more metal components and a very nice volume knob on the headphones wire. Also, I noticed that any contact on the headphones cable, both using auxiliary and usb type c, you can hear the rubbing or tapping directly through the left headphone. It's not a huge issue but it is quite noticeable at lower volumes and when there is no sound playing.

Customer review from jbl.com

Response from jbl.com

Customer Support8 months ago

We appreciate your feedback on our JBL Quantum 400. We understand that the build quality of this product didn't meet your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.