Unisex Clifton 9 Youth Running Sneakers - Big Kid
Product Details
Web ID: 5496762Ratings & Reviews
1 customer image
Crappy craftsmanship
I love my Hoka's I found a pair an apparently a non authorized retailer and they fell apart within a month. Hoka won't warranty them because I didn't buy them authorized dealer. How am I supposed to know if it's authorized or not? Well Hoka says not our problem. They won't back their product if not bought from them and from the looks of reviews. Even bought from them you get the run around. $100+ shoes should not fall apart. Will not purchase any more.
Customer review from HOKA ONE ONE
Hoka youth sneakers
Love these sneakers! They’re not as snug fitting as the adult sneakers. Those provide more support. But these are definitely comfy and worth the price
Recommends this product
Terrible-do not buy
Do not buy. After a week of running, my daughter got plantar fasciitis and had to see an orthopedist. Hoka of course would not take them back because they were not purchased from their website.
Customer review from HOKA ONE ONE
Response from HOKA ONE ONE
If you're outside of the 30 - 60 day return and exchange window, we still have the warranty option available for retail items. Please note this warranty extends to potential manufacturing defects, and does not cover fit and style preferences. Read more about coverage here: bit.ly/HOKAWty. If no craftsmanship defects are found, the fastest resolution is often through the retailer where you made your purchase. However, if you have any further questions, our team is just a call away: bit.ly/HOKAHelps.
I will not buy this product again, I slipped on stairs
It was ok product
Customer review from HOKA ONE ONE
Response from HOKA ONE ONE
Slipping in your pair definitely shouldn't happen. Perhaps a style with a slip-resistant sole, our Bondi SR, could be just what you need. Packed with cushion and a leather upper, this style should help you walk with comfort and confidence. Give them a try through our 30-day guarantee bit.ly/HOKA30Day to see if they are right for you through our easy exchange process bit.ly/HOKA30Day.
Good until they're not.
Heel came apart after 8 weeks. Hoka refused to pay the cost of shipping defective shoes so they could evaluate the problem. I buy 3-4 pairs of shoes per year and I have never had this happen - first and last Hoka.
Customer review from HOKA ONE ONE
Response from HOKA ONE ONE
We get it, it would definitely be frustrating for this to happen to your pair. We encourage you to send in your pair to be evaluated by our warranty team, as this allows us to find the root of the potential defect to continue providing quality shoes for our loyal HOKA family. You can learn more about our warranty and the process by clicking here: bit.ly/HOKAWty.
Came apart
My son was so excited to get these sneakers. The black tread literally came off the shoe a few days later. He barely wore them. So disappointed.
Customer review from HOKA ONE ONE
Response from HOKA ONE ONE
We were excited for you to receive your pair as well and we're bummed to hear this has happened. We encourage you to send in your pair to be evaluated through our one-year warranty for material and quality defects. You can learn more and get started by clicking here: bit.ly/HOKAWty.
I like these shoes but…
I bought the youth Cliftons because they fit me and they are less expensive (also were on sale). They are not as plush as the Bondis which I love. They are good all around shoes but I cannot say they are overly impressive like other Hokas I own.
Recommends this product
Customer review from HOKA ONE ONE
Definitely wouldn't buy again
We bought these for my son in February by March the bottom of the shoes unglued and they began falling apart. I wanted to like them because they're stylish but completely fell apart.
Customer review from HOKA ONE ONE
Response from HOKA ONE ONE
Your pair should provide a sturdy, comfortable fit for many miles and adventures and we it can be really discouraging when they don't hold up the best. You may consider sending in your pair to be evaluated by our warranty team for manufacturing and material defects. You can learn more about our one-year warranty and how to get started by clicking here: bit.ly/HOKAWty.