Cafe Specialty Drip Coffee Maker
Product Details
Web ID: 5403697Nice Design, Poor Execution
Previous coffeemakers owned included one that brewed at least three pots a day for over fifteen years, and the one we retired when getting this one, still functioning after ten years. As we have the suite of Cafe appliances, we chose this one. First hint of compromise was that the descaling instructions were copied from the previous model's manual and pasted into this one, while in actuality, the protocol is entirely different. Then yesterday, after a mere eighteen months of use, it failed. I suspect the water sensor took a cab, based on what's happening. So while the design is pleasant, and it makes enjoyable coffee, if you want something dependable, do look elsewhere. Poor quality components will rear their cheap little heads.
Customer review from cafeappliances.com
Response from cafeappliances.com
We are honored to have you as a part of the GE Appliances family. We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
It's features
The Cafe coffee maker gives an error code, and it doesn't explain the reason.
Customer review from cafeappliances.com
Response from cafeappliances.com
We recommend resetting your coffee maker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and eliminate the error code, we recommend taking advantage of your limited warranty. You can view your warranty details on page 16 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
Consistent, tasty brew!
So far we’ve had this coffee maker for a little over a month and we love it. The brew is so consistent and delicious. Easy clean up too, and the features are easy to use. And as a bonus, it’s pretty and matches our Cafè espresso maker 😁
Recommends this product
Customer review from cafeappliances.com
Beautiful & functional
Beautiful coffee maker that brews excellent coffee. It's easy to clean, looks great on our counter, and brews a pot of coffee in about 5 mins.
Customer review from cafeappliances.com
Love it!!!
Besides being a very good looking stainless steel and copper (stylish) coffee maker it’s super easy to control and the brewing of the coffee itself excellent. Plus, it has enough capacity for the amount of us coffee drinkers at home would normally brew.
Recommends this product
Customer review from cafeappliances.com
unacceptable short lifespan
Made great coffee until it died after 6 months of casual use. Apparently this is a known defect. Tried contacting GE and while they were very nice, it was futile. Didn't do anything other than put me on hold. Time to buy something new....
Customer review from cafeappliances.com
Response from cafeappliances.com
We'd like to assist you with your coffee maker going out. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Can not recommend. Had 3 break the same way.
I would love to give this coffee maker 5 stars. It does make good coffee, looks nice, and seemed built well. However I have now had 3 fail in the exact same way. They stop pumping water. The first one was replaced under warranty, which was good of them. The second maker failed in the same way, and the one that I gifted also failed in the same way. Oddly, they would pump water when you would do a descaling, however not when coffee was ask of it. Unless CAFE fixes their QC issues, I can not recommend.
Customer review from cafeappliances.com
Response from cafeappliances.com
We are sorry to hear about your coffee makers not pumping water. We will be forwarding this over to our product team to review. This will allow us to look for potential improvements we can make for our models going forward. Thanks again for sharing.
what its all about.
It brews a great cup of coffee consistently. Easy to setup and use.
Recommends this product
Customer review from cafeappliances.com