EmberGen 2 Mug, 14 oz.

Its Trash

I received the Ember as a birthday present in late September, and it’s now 10/29 — I’ve barely had it a month, and it’s already broken. I followed all the instructions carefully: hand washing only, keeping the coils dry, etc. Despite that, it won’t heat up or sense any liquid in my cup. I really wanted to love this, especially as a newly postpartum parent who relies on coffee, but every day I end up transferring my drink to a microwave-safe mug. Don’t waste your money — this is an overhyped luxury product that’s more trouble than it’s worth. Nothing will ever beat just a classic mug.

Hot coffee!

Cup was the best option for me to keep my coffee warm for a period of time. I like to drink it and not rush, so with this Ember, it allowed me to drink slow and enjoy without my coffee getting cold. Great gift idea to send to friends for the holidays!

A MUST FOR COFFEE DRINKERS

I have purchased SIX total: personal use and as gifts. Pricey, but friends and family will love you for it! I will NEVER be without it! A MUST if you enjoy your coffee HOT with EVERY sip.

Really Disappointing

The cup has a couple major issues. 1) the app frequently disconnects from the cup. You have no idea how irritating it is to constantly need to set it it up again when you just woke up. 2) battery doesn’t last long. It must be charged every day. 3) the cup is plastic. Nobody likes a plastic mug.

Good Cup! Bad Charger!

The cups are nice. They work well. They don’t stay charged all that long but they get the job done. But… the charging plate has a little super cheap circuit board in it which hold the contacts for charging. They don’t last! So after buying 3 cups… they are now just that….. cups!

It has no equal I know of

Not a cheap product, but there is nothing else quite like it on the market, at least that I know of, and you get what you pay for. This product is near perfect for what is does. I tried the old “hot plate” models from the past and they just burn the coffee. This does exactly what it says it will do: keep your coffee at the temperature you select, and it does it very well. I have not had any issues with the charge plate as some have, but I suspect that strongly correlates to your water hardness. “Steve” is indeed a hero not only for having an engineers mind, and so a strong desire to figure out what the problem is, but also a desire to help others by publishing his discovery. Yea Steve! I would suggest always drying the bottom of the cup when cleaning, when you first put it on the charger you’ve probably noticed a ring of condensate from the cup: this is the water in between the rubber rings being “steamed” out by the heat the battery makes as it charges, so the dryer the better. Lastly, you really need the lid they make for this, ideally it would be included with all models. If you take cream in your coffee (like me) it’s simply required, otherwise you’ll get “milk skin” on the surface which is not good. And for every user it will at least DOUBLE the length of the battery time. Ember describes this quite clearly in their description of the lid, take them at their word. Buy with the lid and keep an eye on the charging pins and you’ll not regret it; excellent product overall!

This was a wonderful gift that keeps my beverages hot at my work desk all day...Love it...

A mixed feelings review

I have mix feelings about this mug. When I received it was truly happy with it, nice to always have a cup of warm coffee. The app could use improvement but it's not that mad to make me not want to use my mug. The issue I have with it is the coating inside started to peel. Considering the price of the mug I would expect it to last a lot longer. I also had to have the coaster replace because the pins weren't working and thus not making contact to charge. If you're looking for a long term mug I don't believe this is for you. If they price doesn't hurt you and willing to have to buy another one in a few years go for it, you'll love it.