Gen 2 Mug, 14 oz.

4.2 (6,625)
$149.95
Color:Black
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Offers & Perks

Product Details

Web ID: 3479667

  • Features

    • Temperature-controlled mug lets you set your preferred beverage temperature and the mug maintains it for an hour
    • Dimensions: 4.5" diameter x 4.6"H
    • Capacity: 14 oz.
    • Manufacturer's 1-year limited warranty
    • Imported
    • Warranty Information

  • Materials & Care

    • Stainless steel with ceramic finish
    • Hand wash

  • Shipping & Returns

    • This item may only be shipped using Standard.
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Palau, Federated States of Micronesia, Armed Forces Pacific, Guam, Armed Forces Americas, Armed Forces Europe, Puerto Rico, Hawaii, American Samoa, Marshall Islands, Northern Mariana, U.S. Virgin Islands, Alaska
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.
    • California and Minnesota customers call 1-800-777-0000 for Free Shipping information.
    • Please call customer service for returns.
    For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The Ember mug is praised for its ability to maintain the perfect temperature of hot beverages for an extended period, eliminating the need for constant reheating.
  • Customers highlight the customizable temperature settings and the mug's sleek, modern design as key features.
  • While some minor issues with battery life and app connectivity have been reported, the mug is overwhelmingly viewed as a game-changing product that has improved the coffee and tea drinking experience.
AI-generated summary from 6,625 customers reviews.
4.2/5

6,625 star ratings & reviews

Write a review
65.6% of reviews have 5 stars
4347
13.6% of reviews have 4 stars
903
8.0% of reviews have 3 stars
531
5.4% of reviews have 2 stars
358
7.3% of reviews have 1 star
486

5 customer images

6,625 reviews
aharm
14 days ago
from Kansas City

Disappointed

Got this at Christmas. Had to remove and re sync to Bluetooth every time I used it. Did not run while on the charging plate, and took nearly half a day to charge. Options were full refund or replace with a different color (no copper available at the time)

Customer review from ember.com

Hemi8936
17 days ago
from Union nj

Company does not stand behind their product.

To all who purchase or own ember mug, beware, they do not stand behind their products. If something goes wrong. I've owned 2 mugs, and I had issues 3 times within a 1 1/2 year and they did not stand behind it twice, the mugs stopped working. And stopped connecting to your app. The heating plate stopped working, and now my mug again is not communicating with app and their resolution is will give you a discounted price

Customer review from ember.com

Hot coffee dreamer
17 days ago
from Vancouver BC

Worst app and makes mug useless

I got the mug and it worked for a few times in a short period of time. In recently months I haven't been able to connect it. I followed the available instructions and reset the app and data many times but the mug just sits on my counter wasting space.

Customer review from ember.com

amwood3
17 days ago
from New York

Don't Waste Your Money

It stopped working 2 weeks after 1 year. Company was not helpful. They said after a year, buyer needs to pay for repair. Disappointing for the price point.

Customer review from ember.com

Patti70
18 days ago

This is the best hot cup period! Coffee! Hot tea! Hot Chocolate ❣️❣️❣️❣️❣️

Customer review from ember.com

Texcyn
18 days ago
from Texas

Defective

I have purchased two of these and for awhile (last one worked for only three months) and both have malfunctioned for the same reason. The pins on the coaster break down and will no longer keep the cup charged. When they worked they worked great. Unfortunately, they don't last very long before this defect renders them useless.

Customer review from ember.com

AlittethisAlattethat
20 days ago
from St. Louis

Love the Heat

This is a tea and coffee game changer. I love controlling the mug through the app for sure

Recommends this product

Customer review from ember.com

Really enjoy that coffee!
20 days ago

What would I do without my Ember

I have had my mug for several years now. It’s so nice to pick it up and not be greeted with a coffee that has cooled down. Instead of dumping my cold coffee and grabbing another cup, I can enjoy my coffee to the very last drop!

Customer review from ember.com