Gen 2 Mug, 14 oz.

4.3 (6,607)
$149.95
Color:Black
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Offers & Perks

Product Details

Web ID: 3479667
  • Features

    • Temperature-controlled mug lets you set your preferred beverage temperature and the mug maintains it for an hour
    • Dimensions: 4.5" diameter x 4.6"H
    • Capacity: 14 oz.
    • Manufacturer's 1-year limited warranty
    • Imported
    • Warranty Information
  • Materials & Care

    • Stainless steel with ceramic finish
    • Hand wash
  • Shipping & Returns

    • This item may only be shipped using Standard.
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Armed Forces Pacific, Puerto Rico, Hawaii, Guam, Federated States of Micronesia, Marshall Islands, American Samoa, Palau, Armed Forces Europe, U.S. Virgin Islands, Alaska, Northern Mariana, Armed Forces Americas
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.
    • California and Minnesota customers call 1-800-777-0000 for Free Shipping information.
    • Please call customer service for returns.
    For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The Ember Mug is praised for its ability to maintain the ideal drinking temperature for an extended period, allowing users to enjoy their coffee or tea at their own pace.
  • Customers appreciate the temperature control and customization features, as well as the mug's sleek design and high-quality construction.
  • Some users have experienced issues with shorter-than-expected battery life, connectivity problems with the companion app, and concerns about the durability of the interior coating.
  • Despite these minor drawbacks, the majority of customers highly recommend the product.
AI-generated summary from 6,607 customers reviews.

4.3/5

6,607 star ratings & reviews

Write a review
65.7% of reviews have 5 stars
4338
13.7% of reviews have 4 stars
902
8.0% of reviews have 3 stars
529
5.5% of reviews have 2 stars
363
7.2% of reviews have 1 star
475

6 customer images

6,607 reviews
HG
15 days ago

A great heating mug, but the charge does not last

I got a 10oz mug as a gift about a year ago. Still runs well. Never thought i needed one till I got it. This is definitely a luxury, but it feels so good to have it. When you have an office job, and are glued to a screen, it is very nice to be able to drink your drink at a stable temperature, while in Teams meetings. I took a star off the rating because of two things - (1) - It does require you to log in to start the heating process. Not every single time, but every time you lose the pairing. and (2) - it runs out of charge very quickly, in about an hour. Does not help much when you have to sit through some back to back meetings.

Recommends this product

Customer review from ember.com

Ben
18 days ago

Not worth the price tag

Works well when it works. Constantly drinking cold coffee still because the mug doesn’t charge consistently and doesn’t always work even when it is charged.

Customer review from ember.com

SR
21 days ago

Wonderful cup!

This was a gift to me 2-3 years ago and I use it everyday, and still no problems! I'm careful to make sure the bottom is dry, don't submerge in water and it's been a great present . It does not keep my coffee piping hot for a long period of time anymore off the charger but that's been ok considering how old it is.

Customer review from ember.com

DOBM
21 days ago

Ember 2 - A wonderful cup which I greatly enjoy!

Hi have an Ember 2 cup which I purchased as a Christmas present to myself in December 2024. It’s been in use since then every day and is brilliant at keeping my coffee warm. I’m careful to use a wooden spoon so as to not damage the cup’s coating and also to lift the cup off the charging saucer to dab-off condensation, being careful not to bend the charging pins. It’s a wonderful cup which I greatly enjoy using.

Customer review from ember.com

Hotcoffee
24 days ago

Too many defects

The connectivity is atrocious. I have to reset and re-connect every single time I try to use it. Which is frustrating if you've already setup your device multiple times. Also the battery drains so quickly. I get the charging coaster can be used but you'd think the mug would last longer considering it's a mug meant to keep your beverage warm...

Customer review from ember.com

JG
24 days ago

Disappointing

Pretty disappointing. I have gotten two ember mugs as gifts. After my first one didn’t work 50% of the time my FIL bought me a new one. My new one malfunctions all the time saying the drink is empty or it’s 112 degree coffee when I have it set at 134. I really want to love this product because it’s genius but for the price I just don’t feel it’s worth it.

Customer review from ember.com

Revedge
25 days ago
from CA

Being able to set the temperature is great.

This has been the best gift my family has ever given me

Recommends this product

Customer review from ember.com

Rolandinho
29 days ago

Beautiful and sleek design, but the battery...

I received the Ember mug as a Christmas present. Beautiful color and sleek design; however, there's an obvious flaw with the battery. Five minutes after being fully charged and removed from the charging coaster, the app displays 95% battery, and after forty-five minutes, it drops to 6%. It definitely fails and doesn't maintain temperature for 1.5 to 80 minutes.

Customer review from ember.com