Gen 2 Mug, 10 oz.
Product Details
Web ID: 3479664Morning Ritual!
I bought one for hubby last year and he loves it. I finally got mine and I love my morning ritual now. A lovely cup of hot tea while watching the birds.
Recommends this product
Customer review from ember.com
For a coffee enjoyer this is worth it
I have enjoyed it so much for the time that I have it.
Recommends this product
Customer review from keurig.com
Fantastic product
It was a great cup until I accidentally microwaved it
Recommends this product
Customer review from ember.com
great cup
I love this cup, in fact I have two, one is 7-8 yrs old. I've had to replace the charging plate FIVE times, due to the prongs sticking in the down position. I just read a review from "Steve" who said put a drop of vinegar on them, wait awhile, and they pop back up again. And it WORKS!! HAPPY!!!! He also said use MTK oil after but I dont know what that is. The other thing is alot of people are upset that the app connection doesnt work. I found that too, so I stopped using it and my cup works just fine. Just a thought. :)
Recommends this product
Customer review from ember.com
Trash, save your money
I have had my Ember mug for about two years and have needed to replace the charging pad and now the replacement charger has also failed. POOR quality charging pads. Save your money unless you just want to have a nice looking mug that doesn’t hold a charge. I’ll never spent any more money on these products.
Customer review from ember.com
No support
Mug 2 - stopped working after a few days - tried all of the solutions offered online with no luck - emailed support- no reply 10 days later
Customer review from ember.com
Disappointed
We've had the mug about two years, and the two contact heating pins in the charging base have lost their 'springy-ness" and no longer make good contact with the bottom of the mug. The unit, therefore, is essentially worthless. Too bad, because when it was working, it was great.
Customer review from ember.com
Major deficiency in charging battery
I've had an Ember mug for over 3 years. It continues to do its job. I would give a higher rating but for one huge flaw: When a mug is placed on its charging plate, it can either charge or reach / hold the set temperature, not both. It would seem a rather easy fix to have it switch from heating to charging once the temperature is changed, going back and forth as necessary. Or, of course even better, by allowing it to do both at once, likely a harder fix. A fluctuation of a few degrees while charging is not important; having the coffee hot enough but only for a little while because the battery needs charging is not good.
Customer review from ember.com