EmberGen 2 Mug, 10 oz.

Where has it been my whole life!!!

Was given this mug as a Christmas gift, 2025. Absolutely love it had to immediately order one for my office. Coffee stays at a perfect temperature which I absolutely love so glad I found Ember!

Disappointed

Now you have to use the app to control the temperature. Who wants yet another app to just drink some coffee? My phone is already littered with useless garbage apps that were created solely to force me to download and authorize to use a product that need an app. I had an original Ember travel mug where you could see and set the temp right on the mug. It died (after only a few uses) so I decided to buy two “version 2” mugs. Should I have read about the new ones in more detail to understand this serious limitation? Sure. Should I have expected the new, upgraded product to have less features that the old one….well, i guess so. Won’t be buying anymore Ember products after the first one died and the second ones are inferior products. Oh-and it looks like just submitting this review is going to sign me up for their spam. More proof that this company is more about marketing than making products people want.

Battery life should be longer

I recently received the 14 oz mug for Christmas. While I want to give this product 5 stars, I feel like it has some improving to do. The battery life is too short. I’m a busy mom and in the mornings my coffee goes everywhere around the house with me. 5 minutes after taking the mug off the charger (after being charged to 100%) and it’s already at 85%??! I’ve barely taken a few sips. By the time I get to the bottom 1/4 of cup it’s already dead and my coffee is cold. So forget about having a second cup of coffee in this mug. Secondly, it would be nice if the charger could be wireless. This way you can have the coaster anywhere in the house and have it charging your mug. This should be the next update. I give this mug 5 stars for the first 30 minutes of use as that’s really about how long it works for.

Have gone through two charging plates since we bought the ember a year ago. Now the mug itself does not take a charge. Expect better performance for the price

Not even a year old and having problems with it

I bought one in February 2025 and it was nice not having cold coffee for the first month or two but then it I noticed the mug wasn't always charging and then it stopped all together. I looked at the trouble shooting and noticed that one of the metal pegs was stuck down so it wasn't connecting to charge. I emailed support the end of November, and after a week I got a response back about what I needed to do to get a replacement charger. December 10, 2025 I got the replacement and was back to nice hot coffee. About a two weeks went by and I started noticing stuff in my coffee, stuff that shouldn't be there. I poured out the coffee and was washing the mug and noticed stuff on the cloth I was drying it with and then saw a silver line in the bottom of my rose gold mug. Yep, the color coating was flaking off the inside bottom of the mug AND no I do not use a metal spoon in the mug at all or use anything inside it that could scratch the coating off. Every time I put anything, even just water little flakes of the rose gold coating comes off so I can't use it and it isn't even a year old.

Failure to connect Multiple Mugs over a few years

Ember mugs are no use after a year or so this is my 3rd mug.No matter what you do wether it’s deleting app cup fails to connect and if it does it never stays connected.Contacting company is useless Save Your $$$$$$