128 reviewssorted by Newest
The robot is by no means easy to set up and use. In a house with a complex layout and much glass it does not map very well and multiple room maps are required. This reuires moving the housing and robot around and it is a heavy piece of kit. It does not cope with design gaps in the flooring between say a room and a bridge. Natural wood floors with knots cause the robot to try to clean the natural pattern multiple times. Mapping software is very poor. It's not pissible tomadjust a map other than in verticals and horizontals so angles cannot be coped with.
Customer review from Dyson
Response from Dyson
Thanks for letting us know about your concerns with your new machine. We're confident this is something we can help you with, and we've reached out via the email you've used to submit your review. We'll look forward to discussing this further.
Base has started leaking every other day, can't get into corners. Go to another brand that actually cares about / builds these products instead of outsourcing them. Does not have smart home or matter enabled on it which is another joke at this price point. Save your money.
Customer review from Dyson
Response from Dyson
Thanks for letting us know about your concerns with your new machine. We're confident this is something we can help you with, and we've reached out via the email you've used to submit your review. We'll look forward to discussing this further.
I bought this a month ago and it has been a massive help around the house. Its app functions and the ability it has to avoid obstacles whilst providing a good clean is really brilliant. However it does have the habit of missing spots under our dining table and you can’t buy a separate dock at a lower price to do different floors. It does also produce a lot of noise.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your honest feedback on the Dyson Spot+Scrub Ai. We're pleased to hear it's helping out at home and that you're enjoying the app features and obstacle avoidance. Sorry to hear about the missed spots and noise. If you'd like some tips or support, we're here to help. Your comments will be shared with our team as we keep improving.
Had this now for about a month such a clever machine, I have hard floors throughout wood and tiling very clever in water usage suction is great and does not knock into skirting etc. Never have to hoover or wash my floors a complete game changer. Thank you Dyson.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for your feedback and for sharing your experience. We’re delighted to hear how well the machine handles your hard floors and how it’s changed your cleaning routine. We’re always here to help if you have any questions or need support.
Genuinely really impressed with this one from Dyson! Dock setup was simple and intuitive, really easy to connect up to the app and the mapping was insanely fast! We were in the middle of decorating so it had to keep up with furniture moving around often but it adapted really well. The wet cleaning was absolutely awesome, the roller gave it excellent coverage and it was really satisfying to watch doing lengths of the hallway leaving a clean strip. It also doesn’t leave much water behind on the floor so it dries quickly. The vacuuming was great for day to day dust and crumbs but did struggle a little with threads that had been matted into the carpet but for the most part really impressed. I thought it was reasonably quiet during operation and you can schedule it so it doesn’t bother you. And just overall, it means I no longer have to vacuum and sweep the hard floors after putting the kids to bed. The evenings are mine again!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We’re glad to hear the Spot+Scrub Ai made setup easy and handled both cleaning and mapping well, even with changing furniture. It’s great to know the wet cleaning impressed you and helped free up your evenings. We appreciate your note on tougher carpet debris and will use it as we keep improving.
It’s ok but leaves foamy puddles everywhere when mopping despite using the Dyson cleaning solution. Expected better from Dyson Update. After less than a month the Dyson has not only broken, but the dock head leaked water all over the floor causing property damage.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We're sorry to hear the Dyson Spot+Scrub Ai hasn’t met your expectations, especially with the foamy puddles during mopping. The machine is designed to deliver a clean finish using Dyson’s cleaning solution. If you need any further assistance you can contact us by going through to the "Contact Us" page on our website.
A great robot Hoover! Does a fantastic job. Suction is great and does a great mop. Noise level isn’t any different to others. Only thing Dyson need to work on is the connectivity. The robot drops from the cloud and goes offline. Dyson need to do an update to solve this.
Recommends this product
Customer review from Dyson
Response from Dyson
Thanks for your review. We’re pleased you’re happy with the cleaning performance and appreciate your feedback on connectivity. We’re always working to improve, so your comments are valuable. If you need help or want to share more, please contact our support team through the “Contact Us” page.
Dyson robot
I brought a month ago and whilst the wash feature works well I do find the suction on boost isn’t very good. I still have to manually vacuum post robot.
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re glad to hear the wash feature is working well, and we appreciate your feedback on the suction power in boost mode. If you’d like further assistance, please reach out to our support page via this link; http://ms.spr.ly/6429vgX1z.