DysonGen5detect Absolute Cordless Vacuum
Product Details
Web ID: 4926774Accuracy
So happy I decided to make this purchase. The laser assist alone is so helpful for finding way more debris than any other vacuum I've had. It cuts down my cleaning time by an hour at least
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, thank you for sharing your experience with us! We’re glad to hear the laser assist feature is making such a difference and helping you clean faster. It’s great to know your new Dyson is saving you so much time and picking up more debris than other vacuums you’ve had. If you ever need tips or have questions, we’re here to help you get the most out of your machine.
Great product, does everything I could want in a vacuum, just is expensive
Customer review from Dyson
Response from Dyson
We’re glad to hear your Dyson is living up to your expectations in every way and delivering the performance you want from a vacuum. We know investing in premium technology can feel substantial, and we aim to ensure every feature and bit of engineering delivers real value for your home. Your feedback reminds us to keep striving for excellence.
Great mover!
I bought the Gen5detect vacuum recntly and have found it an excellent machine. It is able to get to the edges in a way my upright cleaner could not and the handle manouverability is great, folding almost to the floor to get under furniture. I was also able to clean a 3 bedroom flat without losing any power. Very pleased with this purchase.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with the Gen5detect vacuum. It is great to hear how well the machine moves through your home, from reaching right to the edges to folding low under furniture, and that you were able to clean your entire three bedroom flat without any loss of power. We appreciate you letting us know how pleased you are with your purchase. If you ever need further support, our team is here to help at https://www.dyson.com.au/dyson-support
Average vacuum, doesn’t justify the cost
It’s very quiet and easy to handle. It lights the area very well and it’s long enough to accommodate my height. The battery life is average to short. The suction is average to poor on a hardwood floor, particularly when trying to pick up small items like sand or cat litter. It requires the deeper suction selection, which depletes the battery more quickly. It does not pick up short cat hair well.
Customer review from Dyson
Response from Dyson
Thank you for sharing your detailed feedback with us. We are glad to hear you appreciate how quiet and easy to handle your machine is, as well as the helpful lighting and adjustable length. We understand your concerns about performance on hardwood floors and with pet hair, and we know how important it is for your vacuum to meet your everyday needs, especially when it comes to the little things like sand or cat litter. We’d love the opportunity to turn your experience into a truly great one. If you’re open to it, please connect with our live chat or call support team. Our experts can provide tailored tips, troubleshooting, or explore further solutions together. Your satisfaction truly matters to us, and we’re committed to helping you get the best possible results from your Dyson. Thank you again for taking the time to share your experience and for giving us the chance to help.
Defective
Brand new, had defective part which not even in stock. Returned.
Customer review from Dyson
Response from Dyson
Hello there, we're sorry you received a Dyson product with a defective part, and that the part wasn't in stock. That's not the experience we want for our owners. If you need more help or have questions about your return, please connect with us via Live Chat or call our support team at 866-693-9766. We're here to make things right.
Haven't used the unit enough to give it five stars. Suction is terrific - picks up everything. Tank empties with ease. So far the unit has met all my expectations. Finally a battery that can be swapped out easily (if you want to have two batteries). One battery is enough for me -- so far.
Customer review from Dyson
Response from Dyson
Hi there, thank you for your honest review! We’re happy the vacuum’s performance and battery system meet your expectations so far. If you test it out more or need any tips, our support team is only a chat or call away. We're here to help, whenever you need.
Dyson Gen 5
Only have it two weeks and is very happy, so is the wife
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. It means a lot to us. We’re delighted you and your wife are happy with your Gen5 so far. We put a lot of thought into every detail, and hearing your positive feedback is what keeps us going.
Great suction
Amazed at how much extra gets picked up compared to my old V10 Absolute
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We're thrilled to hear you're impressed with the suction performance and how much more it picks up compared to your V10 Absolute. Enjoy the upgraded clean!