DysonClean+Wash Hygiene Wet Cleaner | Prussian Blue/Copper
Product Details
Web ID: 6033588126 reviewssorted by Newest
Reassembling
I bought this Dyson 3 weeks ago and could not put the pieces back together. I spent a long time on the phone to Dyson with the woman trying to work out how to attach the part. She could not help and suggested I return it. I found a friend who had bought the same Dyson and she showed me how to reassemble it. You tube videos were not helpful.
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate you sharing your experience and would like to assist further, please reach out to our support team here; http://ms.spr.ly/6428vwNsn . Your feedback is valuable in helping us improve.
Refund
I asked for a refund, it's inconvenient to clean, the price doesn't go down
Customer review from Dyson
Response from Dyson
Thanks for letting us know about your concerns with your new machine. We're confident this is something we can help you with, and we've reached out via the email you've used to submit your review. We'll look forward to discussing this further.
Few steps forward, more steps back
Dyson solved the maintenance issue as far as I can tell from the g1 by grouping the dirty water tank right above the roller. It's a good move and it does make maintainece easier as I hav to worry less about gunk buildup in hard/impossible to reach places. But honestly. On a few fronts this has been a bit of a downgrade. 1. The single roller while being quieter and arguably more efficient when considered in isolation actually picks up better in the pushing forward compared to pulling back. I've had debris that kept rolling around on the floor instead of being swept up when pulling the machine back. 2. The dirty tank is smaller so I do feel I have to empty it just a bit more often than with the g1 3. The clearing of the debris and dirty tank is a nightmare. It's almost impossible to not get drips even when handling it in the suggested manner. Basically the debris tray is not water tight and tilting it ever so slightly will cause whatever residual dirty water and debris to flow out the sides. 4. The self cleaning cycle incorporates the drying. While that sounds good on paper keep in mind that if you're doing a post dinner end of day clean up, you actual have to wait for the drying cycle to complete before clearing the dirty water tank. And that involves moving the entire mop to where ever is most convenient (in case the debris tray drips) after the drying cycle that can last up to 30 minutes. 5. Not sure how it happened but I've had debris collect on the dock after the self cleaning cycle, and water pooling around it as well. Which to be fair was present in the g1 as well, but that's apparently not fixed. All in all, probably would not readily recommend and would advise to do more research with competing brands in this segment, though it can also be argued that the size and weight of this is very handy and most competitors lose out in this area.
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your detailed feedback on performance, maintenance, and usability, and it’s valuable in helping us improve future designs. For further assistance or to share more details, please reach out via our support page; http://ms.spr.ly/6426vkwOq.
excellent
All of the AI words that were shown easy to clean and three words to make 14
Customer review from Dyson
Response from Dyson
Thank you for your feedback on the Dyson Clean+Wash Hygiene. We're pleased you found it easy to clean and user-friendly. With features like intelligent AI-powered cleaning, simple controls, and a hygienic tank system, we aim to make cleaning effortless.
Very bad product. Do not buy
This is a very poor product and not worth buying. 1. Cleaning ability is low. One roller means it only really cleans when you pull it backward, so very slow 2. Drips water everywhere when in use and leaves streaks 3. Water goes everywhere when you empty the tank 4. Self cleaning doesn’t clean the roller at all. Very bad product
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re sorry to hear about your experience and appreciate you sharing your detailed feedback. Please reach out to our support team, so we can assist you further: http://ms.spr.ly/6421vXFqV.
Perfect
Amazing purchase, worth all the money. I’m happy with my new dyson.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We’re thrilled you’re happy with your Dyson Clean+Wash Hygiene. It’s designed for deep cleaning and easy maintenance, giving you a thorough clean every time.
This machine can be improved
The water frequently drip out from the bottom, the dirty reservoir need a larger design.
Customer review from Dyson
Response from Dyson
Thank you for your valuable feedback regarding the water dripping issue and the dirty water reservoir size. We are constantly working to improve our products, and we will share your experience directly with our design team. If you need immediate assistance with your machine, please contact us via live chat or call 1-866-693-9766.
Good investment
I just used it one time and I am satisfied with the results!
Recommends this product
Customer review from Dyson