65 reviewssorted by Newest
I was gifted this when I bought a new hairdryer. I really wanted to like it because it was supposed to be specially formulated for my hair texture. Unfortunately, it just made my hair feel more coarse. It didn't condition it as far as I could tell, and the absorption was minimal. No additional sheen or hydration.
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your experience. We understand you were hoping this would enhance your hair texture, and note your feedback that it left your hair feeling more coarse and dull with minimal conditioning, absorption, sheen or hydration. Your comments are helpful in understanding how the formulation performs for you. For further support or to discuss this in more detail, please reach out to us via https://www.dyson.com.au/dyson-support.
I bought it last month and I love it, I’m so happy finally I got my first Dyson
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re thrilled to hear you’re loving your first Dyson and that it’s been such a positive experience for you. Enjoy every moment with it!
I bought this a week ago and I am very disappointed. I bought it to fix my curls, I applied the cream first after I made the curls with a Dyson styler I applied the Dyson spray after 30 minutes I no longer had curls, the price is high and the quality is low
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your feedback. We are sorry to hear that you are disappointed with the Dyson Chitosan Pre-style Cream Travel Mini. Your experience is important to us, and we understand how frustrating it must be when a product does not deliver the results you expect. We are here to assist you. Please do reach out to our customer support team via the "Contact us" Page.
I love this product. I use it mainly on my extensions. My normal hair is very fine. It seems best on course hair, in my opinion. Nice light scent. A little expensive but aside from that, I'd highly recommend it. Great product!
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, thank you so much for sharing your experience with us, it’s wonderful to hear that you’re enjoying the product and finding it especially helpful for your extensions. We truly appreciate your thoughtful feedback on how it performs with different hair types, as insights like yours help us continue refining our technology for all users. It’s great to know the light scent and overall results are working well for you, and we’re grateful for your recommendation despite the price point. Your support means a lot to us, and we’re delighted to have you as part of the Dyson community.
I bought this pre style cream after purchasing the Dyson air wrap. It is fantastic. The fragrance is lovely and my hair has perfect hold when I use it . Would definitely recommend.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review of the Dyson Chitosan Pre‑style Cream. We’re delighted to hear that you find it fantastic, enjoy the fragrance, and that it gives your hair the perfect hold. Your recommendation is greatly appreciated.
I bought my Dyson a month ago and I love it. The suction power is great. The light shows up the dust really well.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We’re thrilled to hear you’re loving the suction power and the light feature, it really helps reveal hidden dust! Enjoy your Dyson experience.
This is a lovely product I purchased a couple of weeks ago, application is just perfect, great for fine hair, ingredients are very safe and good for your hair, texture is just right for my hair type/and gives my hair great volume.
Customer review from Dyson
Response from Dyson
Thank you for sharing such a lovely review. It is great to hear that the Chitosan Pre-style cream refill is working so well for your fine hair and giving you the volume you were hoping for. We are delighted that the texture and ingredients suit your routine.
Did not meet my expectations
Not happy at all. This product did not meet my expectations. My curls did not hold at all, and the results were disappointing. Not sure if is due to my hair type.
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We appreciate your review and sincerely apologize that your curls did not hold as expected. Please be assured we want to help you get the best results, as different hair types often require unique styling techniques. If you face any performance issues, please reach out via live chat or call support at 866-693-9766 (Mon–Fri 8 AM–8 PM CST, Sat 9 AM–6 PM CST).