Big Ball Turbinehead Canister Vacuum
Product Details
Web ID: 4934183Powerful vacuum
It is very useful and powerful. My wife like it👍
Recommends this product
Best canister vacuum
The Dyson canister vacuum is by far the best vacuum. The vacuum is easy to use and move around. The best part is the suction is very powerful.
Recommends this product
Customer review from macys.com
Response from Dyson Team
Hello Wilmer, thank you for providing your great feedback! We are delighted to hear that your Dyson Big Ball Turbinehead Canister Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Disappointment
The product was a disappointment. We always bought Dyson from fans to vacuum cleaners, but this product made me think about getting another one with Dyson again. The head does not spin around when gliding on the floor, so we had to remove it. The suction is not strong enough to pick up dirt.
Customer review from Dyson
Response from Dyson
Thank you for letting us know about the issue you're facing with your machine. It's disheartening to hear that the head does not spin and the suction isn't strong enough to pick up dirt and we'd love the opportunity to resolve this. As a loyal Dyson customer, it's understandable that this would be disappointing. If you’d like to discuss your feedback or troubleshoot together, our Dyson experts are here to assist. You can get in touch with us through Facebook Messenger, Live Chat, or phone. All the contact details are available here: https://www.dyson.com.au/dyson-support. We’re looking forward to helping you get back on track!
Great vacuum
Great vacuum
Recommends this product
Customer review from macys.com
Response from Dyson Team
Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson Big Ball Turbinehead Canister Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Best bang for your buck in versatile vacuum!!
Fabulous vacuum, great price at Macy's with free shipping, plus I got 20.00 in star money too. Great for hard floors or carpet, excellent design.
Recommends this product
Customer review from macys.com
Response from Dyson Team
Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Big Ball Turbinehead Canister Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
I love it easy to use and good power
it’s very good quality and good power
Customer review from macys.com
Response from Dyson Team
Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Big Ball Turbine head Canister Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
I bought my vacuum cleaner about 6 months ago. It is amazing l really recommend this style.
Customer review from Dyson
Response from Dyson
Great feedback, thanks so much!
Good functionality, questionable durability.
Vacuum does have good suction. I Like the maneuverability of the head and ease of switching out tools. Plastic pieces feel cheap and perhaps brittle. Find that dog hair becomes statically fused to the wand and head and it doesn't just wipe away. Weird. The cord rewind , feels adequate , but I've had others with more 'gusto.' After emptying the dirt , I have to close and click the final locking tab very carefully , deliberately ,to be certain it closes. I 've closed it a few times thinking it was locked but upon lifting the dirt bin the next time, all the dirt falls out onto the vacuum cleaner and floor. Ughhh. The built- in slide in clip for storing the vacuum as one unit , is awkward and I feel like it isn't super durable. Time will tell. All in all, it is functioning well, but the quality of the materials and construction feels disappointing. I was so excited to get my first Dyson after our old Meile power head failed for the last time.
Customer review from macys.com
Response from Dyson Team
Hello, thank you for sharing your detailed feedback on the Dyson Big Ball Turbinehead Canister. We're glad to hear that you appreciate the suction power, maneuverability, and ease of switching out tools. However, we regret that the quality of the materials and construction has been disappointing for you. Your observations about the plastic pieces, static dog hair, cord rewind, and the dirt bin locking mechanism are valuable to us. We understand how frustrating it can be when these aspects don't meet your expectations. We'll take your feedback into consideration for future improvements. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.