Big Ball Turbinehead Canister Vacuum
Product Details
Web ID: 4934183Good functionality, questionable durability.
Vacuum does have good suction. I Like the maneuverability of the head and ease of switching out tools. Plastic pieces feel cheap and perhaps brittle. Find that dog hair becomes statically fused to the wand and head and it doesn't just wipe away. Weird. The cord rewind , feels adequate , but I've had others with more 'gusto.' After emptying the dirt , I have to close and click the final locking tab very carefully , deliberately ,to be certain it closes. I 've closed it a few times thinking it was locked but upon lifting the dirt bin the next time, all the dirt falls out onto the vacuum cleaner and floor. Ughhh. The built- in slide in clip for storing the vacuum as one unit , is awkward and I feel like it isn't super durable. Time will tell. All in all, it is functioning well, but the quality of the materials and construction feels disappointing. I was so excited to get my first Dyson after our old Meile power head failed for the last time.
Customer review from macys.com
5 Plus stars!
I love this. It is powerful AND light-weight. Easy to clean Perfect!
Recommends this product
Customer review from macys.com
Response from Dyson Team
Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Big Ball Turbinehead Canister Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
recommend to buy
easy to use, very good product.so happy had this one
Recommends this product
Customer review from Dyson
The worst vacuum cleaner ever
Please read the reviews before you buy. This vacuum is a scam, it has poor suction power, frequent clogging, loud noise, unreliable attachments and very poor build quality. The dustbin constantly clogs, requiring frequent emptying and the attachments are poorly designed and don't function well. The noise lever is very excessive, making it uncomfortable to use for extended periods. i would not recommend this vacuum cleaner to anyone looking for a reliable cleaning solution. Don't waste your time and money in this product!
Customer review from macys.com
Response from Dyson Team
Hello, Hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Purifier. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Simply the best!
This is my second vacuum I ordered through Macys, because I love this specific model so much! It is lightweight, gets easy into spaces and cleans up so well on hard floor/ carpets! Very easy to handle with multiple attachments to handle the job. I also have a Dyson canister vacuum that I purchased for a much higher price, hardly use it anymore since this one is so much easier to handle! I recommend this one and the price is great for the value
Recommends this product
Customer review from macys.com
Response from Dyson Team
Hello Eggi,
Thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Big Ball Turbine Head Canister Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Best wishes,
Dyson Marketplace Support.
Small but Mighty
Great Vacuum. Lightweight. Compact. Would recommend
Recommends this product
very happy with the service and the machine
This our second unit ,The first unit the motor froze so it was replaced by Dyson
Customer review from Dyson
Response from Dyson
We're glad to hear you received your new machine. If you have any issues with it in the future, please reach out to our support team, our contact details are listed here: https://www.dyson.com.au/dyson-support
Middling vacuum - probably not worth the price
I am not a vacuum officianado. I decided to switch to Dyson from Miele brand, which I was mostly happy with but found too heavy/loud. This vaccum is definitely lighter, but there are some negatives. It is awkward on tight carpeted stairs. If you use the rotating brush, the ball gets in the way. If you use the stair attachment, it doesn't slide on the carpet. I'm not a fan of doing the stairs. I also find the canister gets easily stuck around corners and on the wire for the plug itself, not a massive annoyance but for top dollar you kind of want everything to be great. The suction itself, and I hate to admit it since I spent so much, is meh. Sometimes it just pushes things out of the way without sucking it up - e.g. cheerios, dry leaves. The attachments that came with the purchase don't all fit onto the unit at once which I find perplexing, although perhaps this is my own perplexity with the multiple attachments. The vacuum is lighter and quieter than my last one.
Customer review from Dyson