Airstrait Hair Straightener | Prussian Blue/Copper
Product Details
Web ID: 4922756Not what I thought it would be like
It didn’t open wide enough to use to straighten and don’t use air to straighten, used plates and blow dries
Customer review from Dyson
Ease of use, durable
Style does not last that long. It needs to redo/retouch however overall performance, good job!!!
Recommends this product
Customer review from Dyson
Very happy
Delighted with results People think I got a salon blow dry
Recommends this product
Customer review from Dyson
Lifesaver
Lifesaver for my daughter's and my hair. We have wavy curly hair that's always freezy. I'm glad the airstraight blow dries and straighten at the same time. We just need 10 to 15 min and it lasts until the next washing.
Recommends this product
Customer review from Dyson
Great hair tool!
I love this tool! It does the job of dryer and a straightener all at one!!! Love, love, love!
Recommends this product
Customer review from Dyson
Need more help
I bought it almost a month ago, but was able to try only once (had some medical procedures ). It is heavy to hold ( I am petite), and not easy to manage on a back. I would very much appreciate to have personal assistance using phone call or online - helping to operate it more efficiently- like switching faster from different modes and levels. Each button on a machine serves multiple purposes - depending how hard and long you press it. Dyson videos are good, but don’t mention all details.
Customer review from Dyson
Response from Dyson
Hello, thank you for sharing your experience with us. We’re sorry to hear that you’re finding the product heavy to handle and challenging to operate efficiently. We completely understand how important it is for our products to be user-friendly, especially when it comes to their features and functionality. We appreciate your suggestion for personalized assistance. Our team would be happy to provide you with guidance and support to make your experience smoother. Please feel free to contact us directly at askdysonUS@dyson.com, including "Dyson Review" in the subject line, so we can arrange for the help you need whether over a phone call or online. Additionally, we’ll take note of your feedback about our instructional videos and work on making them more comprehensive. Thank you for reaching out. We hope to assist you further and ensure a better experience with your purchase.
Just ok
The airstrait is ok, not great. My hair is straightened by keratin, so the it isn't too curly except by the roots. Because the dryer faces down, it doesn't really dry the roots, so I need a separate hair dryer for that. It doesn't really straighten the curly part of my hair it just makes it wavy, no matter how many times I go over it. If I want the roots to get straight, I have to use a flat iron. It doesn't really replace my hair dryer and flat iron because I still need to use them in addition to the airstrait. Overall, not worth the price.
Customer review from Dyson
Response from Dyson
Hello, thank you for sharing your experience with the Airstrait. We sincerely apologize that it did not meet your expectations and fully address your styling needs. At Dyson, we aim to design products that deliver exceptional performance, and we regret that this product has not provided the convenience or results you were hoping for. We appreciate your detailed feedback regarding drying the roots, straightening effectiveness, and the need for additional tools. Your insights are invaluable to us as we strive to improve and innovate our offerings. If you’d like to discuss your concerns further or explore potential solutions, please don’t hesitate to contact us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Thank you again for taking the time to share your thoughts. We value your input and hope to better meet your expectations in the future.
Game changer
I'm still learning how to use this machine, but I can already see the benefits to not putting hot plates over my hair daily (ie not using straightening irons). It is a little hard to adjust from using straightening irons, as I have to remember to go much more slowly and the air has to be going in the right direction (of course). But I am confident it will soon be second nature - I am so pleased I have made the decision to buy the Air Strait.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience! It's great to hear that you're already seeing the benefits of using the Air Strait. Adjusting from straightening irons can take some time, but it sounds like you're on the right track. With a bit of practice, using the Air Strait will become second nature. We're glad you're pleased with your decision. If you have any questions or need tips, feel free to reach out. Happy styling!