Livenza All-in-One Programmable Multi-Cooker
Product Details
Web ID: 3113991Excellent all but one part :/
I have had this multi cooker for approximately 9 months. I must say that it takes place of a lot of appliances as well as skillet. I actually love it and hate to see you only give it three stars. Sadly about a month ago the Teflon started to peel at first I thought it may have been something sticking into the pot and put all in it and warmed it up and thoroughly wiped it. I am the only person that has ever used this appliance, and I have never put a sharp instrument in it. I actually had an All Clad one that I loved as well. Sadly I lost it in my Divorce, I should have Fought for it it, lol. So I purchased the DeLongi, knowing that their products are just as good. Which all of the features and sturdy, all but the coating itside :/
Customer review from delonghi.com
Response from delonghi.com
Hello, We’re really sorry to hear about the Teflon peeling after 9 months of use. It’s great to know you’ve been enjoying the multi-cooker overall, but we understand how disappointing this issue must be. Your feedback is important, and we want to make sure you're taken care of. Remember, your appliance is covered by a 1-year warranty. If you need assistance, please reach out to our customer support team at 1-800-322-3848, Monday through Friday, between 9 a.m. and 8 p.m. We truly appreciate your feedback and hope to resolve this for you soon!
Excellent multi functional counter top appliance.
Best small appliance-slow cooker I've owned. And multi-functional. It bakes without heating ip the whole kitchen. Cooks rice perfectly. Will brown/braise the meat & then w/ a switch, will go into slow cooker mode for stew/chili/ roast/ soups.
Recommends this product
Customer review from macys.com
Plastic peeling off of insert
Put this crockpot on our registry and have loved it but like some other users have mentioned, the lining on the insert is peeling / bubbling off. Certainly don’t want that in our food. Unusable now, very unfortunate.
Customer review from delonghi.com
Response from delonghi.com
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Great pot but....
After having this machine for a few months the teflon coating on the inner pot seems to be bubbling away due to heat. Non-stick coating in our food is a big issue for us. If there was an inner pot I could buy without the coating I'd rate this 5 stars but for now its unusable.
Customer review from delonghi.com
Response from delonghi.com
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
It nice but
For the price, the pot non-stick pot scratches very easily. The black handles can get extremely hot, it cannot be touched without using a pot-holder. For the price one would expect cool-touch handles. The other features are nice and look good but safety wise, I have to keep looking
Customer review from macys.com
Response from DeLonghi Customer Care
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Slow cooker
Very easy to use it. Easy to clean.
Looks Good but Doesn’t Cook!
After researching many slow cookers, I chose the DeLonghi multi cooker due to its size, appearance, & features. Unfortunately, the cooker did not work correctly & two dinners were ruined because the food was not cooked. Even after being in the cooker for 10 hours on the high setting, our corned beef & potatoes were not cooked. I called DeLongi & they are sending me a new multi cooker. Hopefully, the new one will work better than the original one.
Started off well...then stopped working.
Started off well...then stopped working.
Customer review from macys.com
Response from DeLonghi Customer Care
Hello Roy, We are sorry to hear that your Livenza Multi-Cooker stopped working after short usage. We want you to know that we strive for excellence and would like an opportunity to correct this issue for you. Please call us Monday - Friday, between 9am and 6pm at 800-322-3848 and our customer care team will be happy to assist you. Thank you.