Renaissance Bracelet
Product Details
Web ID: 1155534Bloomingdale’s is the worst
First, I received a bracelet that was clearly worn and returned by another customer. When I removed it from the box, it was tarnished and was in two pieces. It came directly from a store, not the warehouse so not sure how an employee thought they could just get away with this. I contact customer service and was told, not to worry and a new bracelet would be sent expedited mail. The next day, I receive an email, the replacement bracelet cannot be sent until I return the damaged/used one Bloomingdale’s originally sent me. I can appreciate that but how about a call to say “we can send you a new one but need to charge you and when your return is received, you’ll receive a refund on the original offer.” I’m reasonable, I’d understand that. This was a gift and I needed it so I would have been open to that although not thrilled. I print the label, send the damaged/used bracelet back and wait and wait. I had confirmation it was received although when I contacted customer service it took another week to track down my return, I was getting stock answers rather than responses to my specific questions. Then I get an email saying, I received a refund! I reach out again to explain I was told once Bloomingdale’s received the damaged/used bracelet that was sent to me by their employee, I would be sent a new bracket, well hopefully new this time, expedited mail. No response! Bottom line, I can’t rate the item since I do not have it, my advise is go directly to David Yurman, Bloomingdale’s customer service is the worst. With your prices, you should be embarrassed sending used and damaged items and having such poor customer care.
Love it but....
Ok so I love the bracelet itself. It’s chunky and heavy but not too heavy. Goes great with the large link bracelet. But.... this item was shipped from a store and arrived with a rates and glue from price sticker all over it! For the price I expected a new one and not one that’s been handled ALOT! It was sold out in my two local Bloomingdales stores so not sure what to do. Still debating on returning. Shame on you Bloomingdales for shipping bracelet in this condition without speaking with me first!
Recommends this product
Beautiful Piece!
Great Quality! It has a nice weight but not too overbearing where it feels as if your wrist were being weighed down! I definitely recommend this piece!
Recommends this product