the Luxe Coffee Brewer, Thermal

$349.95
Color:Brushed Stainless Steel #BDC465BSS1BNA1
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Product Details

Web ID: 5501422

What It Does

One-touch craft coffee. Experience precision without complexity, delivering consistently great brews at the touch of a button.

  • Why We Love It

    Versatile brewing options including cold brew and custom settings that allow you to set to your own preferences, while meeting SCA gold cup standards. The dual-wall thermal carafe keeps your brew hotter for up to four hours. The large-capacity water tank is easy to fill and remove. The included flat bottom and cone filter options make this the perfect brewer to suit a wide range of coffee-making expertise and taste.

  • Features

    • Coffee type: Grounds
    • Drink types: Hot coffee and cold brew
    • Technology: Customizable settings and dual-wall thermal carafe that keeps coffee hot for up to four hours
    • Water Tank: Large-capacity removable tank
    • Accessories: Flat bottom and cold filters
    • Dimensions: 14.9"L x 6.9"D x 16"H
    • Manufacturer's 2-year limited warranty
    • Get help choosing the right coffee machine with the Bloomingdale's Coffee Machine Guide
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • This item is part of our California Love collection inspired by its bright skies, exquisite landscapes, and sun-soaked ease.
    • Imported
    • Warranty Information

  • Materials & Care

    • Metal/glass/plasic
    • Hand wash carafe, filters

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-777-0000 for free shipping information.
    For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • Customers consistently praise exceptional coffee taste, quick brewing speed, and premium stainless steel design with removable, easy-to-clean components
  • Many report serious mechanical failures including machines failing to start, not completing full pots, or blowing circuit breakers upon use
  • Several received replacement units that exhibited identical defects, raising systemic quality control concerns across multiple units
  • Reviewers frequently cite inadequate instructions and confusing operation, requiring trial-and-error learning for basic functions like bloom time settings
  • Most remain satisfied with overall brew quality and aesthetics, though reliability issues and poor documentation diminish the premium product experience
AI-generated summary from 71 customers reviews.
4.2/5

71 star ratings & reviews

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69 customer images

71 reviewssorted by Newest

Paola
22 days ago

Good brewer, loud water tank lid

The brewer and carafe work well. However, the water tank lid is loud because it vibrates while brewing. A heavy object that won't fall off the lid can dampen the sound.

Recommends this product

Customer review from breville.com

Mike
1 month ago

Thermal Carafe does not keep coffee hot

This coffee maker with thermal carafe does not keep coffee hot. Description says "Dual-wall thermal carafe will keep your brew hotter for longer – up to 4 hours above 150ºF / 65ºC". Not even close. At 2 hours after brew I am showing 120 degrees. I wish I had bought the glass carafe version with hot plate. Spent a lot of money for something that I am 20% happy with.

Customer review from breville.com

Response from breville.com

Customer Service1 month ago

Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.

Lori
2 months ago

Too confusing to program

I’ve had this coffee maker for almost a year and I’ve decided I do not like it. It is very hard to program. There is no on/off button so if you make a mistake, you have to unplug machine. Cannot figure out how to put in a timer once and have it repeat daily. Always have to reprogram. Coffee is also weak and cannot figure out how to make it stronger. Machine is great looking but functionality is poor. I do not recommend this.

Customer review from breville.com

Response from breville.com

Customer Service2 months ago

We're sorry to hear of your disappointment. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.

External reviewer
2 months ago

I believe something is wrong?

There is no clock on the new brewer and the timer never stops - 9 hours since last brew is kind of rediculous. I keep meaning to call but time makes it most difficult. Can someone tell me what is wrong that it will hold the time since brew forever and there is no easy way to get rid of it only the arrow resubmit.

Customer review from breville.com

Response from breville.com

Breville Consumer Support2 months ago

Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://support.breville.com/s/?language=en_US®ion=us&brand=breville with a subject line of BVUS260521-RS. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.

Bdavis
3 months ago

Terrible design

The lid came off and I poured a whole carafe of hot coffee on my hand.

Customer review from macys.com

Response from macys.com

Breville Consumer Support3 months ago

We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

Dennis G.
3 months ago

Simple, beautiful, effective!

Could not be happier with this purchase. It's simple to use and clean, looks beautiful, and makes delicious coffee.

Recommends this product

Customer review from breville.com

Jay
4 months ago

Could be great

1. Brews decent coffee, 2. Menu is confusing, 3. Doesn't tell you how much time is left till done brewing, 4. Doesn't display clock after done, even though it knows time for timer based brewing, 5. Feels flimsy compared to BCD550 series. Way too expensive for these deficiencies!

Customer review from breville.com

Response from breville.com

Customer Service4 months ago

Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.

Cynthia
5 months ago

Not easy to program

While I really appreciate a 2 minute brew time and the coffee tasting great, I find the programming to be problematic. It is not as simple as I had hoped. Combined with the size of the unit, I am honestly not thrilled with the purchase.

Customer review from breville.com

Response from breville.com

Customer Service5 months ago

We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.