Precision Brewer Thermal Coffee Maker
Product Details
Web ID: 2953780Cool looking coffee maker, warm coffee
I received this coffee maker for Christmas and was excited about all the neat features. However, was super disappointed that the coffee doesn’t get very hot and definitely doesn’t stay hot for long in the carafe. My coffee was only warm after putting a little cream in it - I actually microwaved it! You can adjust the temp but it seems only a few degrees. I’m so disappointed - since I can’t return it now that it’s used, I may only use it for company.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Good coffee, but never hot
I have this brewer 3-4 years. I have returned the original, and the next ones were replaced by Breville. Problem was the production of "warm coffee". I tried returning again after about a year but they say it is too late. Apparently this is a common problem with this brewer. I heat of the carafe with hot water, and also my cup, prior to brewing When the coffee come out warm, I need to put in microwave to get it hot. The unit has been descaled on schedule and I use filtered water The final product however, is very good
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Best coffee maker
2nd purchase of this coffee maker, I love Breville. Wish my 1st had lasted forever but there is a end to everything.
Recommends this product
Customer review from macys.com
Perfection
I was apprehensive about this coffee maker due to some of these reviews. But after purchasing this I couldn't be happier it is hands down the greatest coffee maker I have ever had. It's simple to set ...the coffee is extremely hot however the temperature is adjustable it's beautiful and it makes my regular coffee tastes like a five-star hotel coffee. Wish I had found this sooner!! I would recommend this to anyone looking for a fantastic tasting cup of coffee don't hesitate this machine is perfect in every way
Recommends this product
Customer review from breville.com
GOOD COFFEE GRIND & BREW ARE BECOMING A LUXURY!
The coffee maker work well making good tasting coffee! Trying to get the clock on the right time however is a feat I have not yet been able to make work, the button that I am supposed to use by the grinder is not functioning properly and is very hard to turn.
Recommends this product
Customer review from breville.com
Single Cup Brew not hot enough
This carafe is my third Breville coffee maker. I was satisfied with the purchase. However, after 9 months, I started to notice my single cup brew temp is warm and once I added cream I will need to use microwave to warm my coffee which before it wasn’t. I read several reviews and it was noticed by other users. Could you please let me know what is wrong or how to fix it?
Customer review from breville.com
Our Best Home Brewed Coffee ...
The machine is styled classically with the substantial feel you hope for when investing in high end appliances. My wife and I are rather pedestrian in our coffee tastes, so we've not tried all the options. We are enjoying the Gold setting, and using the different baskets and relating to cup sizes. The coffee brews quickly and arrives hot. We are having none of the issues I've read elsewhere about the carafe and it's pouring speed. We tried high end coffee makers years and years ago and had little luck with durability and found little difference in taste. As a result, we've used bargain brands for many years and found our "good" coffee at our favorite restaurants. Now, it's waiting for us when we get out of bed!
Recommends this product
Customer review from breville.com
Great when it works, been replaced twice
Great tasting coffee maker. Options allow you to dial in your coffee to exactly how you like it. The unit has had to be replaced twice in three months. When I replaced the second time I was given all the wrong info and it took over a month to get my unit back. I had to go purchase a separate coffee maker to use while this one gets repaired. If unit fails a third time it will be going into trash.
Customer review from breville.com
Response from breville.com
Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to help resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.