BrewSense 12-Cup Drip Coffee Maker
Product Details
Web ID: 3113995great coffee maker!
So easy to use AND to take apart to clean! Am just beginning to adjust the type ofground coffee and quantity , but am delighted with taste in these early days. Expect your first cup within a very few minutes. Highly recommended for we who are well over 80.
Works well & looks good
I like Braun because it's a coffee maker company. I chose this one because it's the only one I could find in white, and it goes well with my kitchen (this is the second one I've bought). There are 2 things I don't like about it, though: once you put the water into the water container, there's no visible indication of the water level. The other thing--and all of the quality drip coffee makers are like this now--is that the entire lid has to open up in order to pour in the water. I liked the older models, where you just opened a small lid to pour it in.
Recommends this product
Customer review from braun.com
water level
Biggest problem is the water level, can not see how much water you are putting in. You will need a flashlight and ladder to see inside. Horrible design. After handling the water level problem, it eventually makes a good cup of coffee.
Customer review from macys.com
Response from Braun Customer Care
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
LED out
Brand new out of the box and the LED display does nit light up. Will have to return.
Customer review from braun.com
Response from braun.com
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
Bad luck with purchase.
Sadly cannot program my new Braun. The LED does not work and I cannot program the auto on and off. I contacted customer service and am now awaiting call back to take care of my problem. The guys at Braun were very good about my trouble and I am confident in the resolution soon. I can use it for the time being without the program/Led feature.
Recommends this product
Customer review from braun.com
Response from braun.com
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-335-6644. Thank you.
Great product and great coffee
Makes a great hot cup of coffee and the ability to choose a smaller serving size (1-4 cups) is extremely useful for when I don't want to make a full pot for myself. The unit also has a nice clean look and fit in perfectly with the kitchen decor! The only negative I saw was that the time display on the coffee maker isn't backlit, making it extremely hard to read the time on the display as the numbers are black, and the display is dark brown, with no light. I tend to look at my stove though for the time, so it's not the end of the world.
Recommends this product
Customer review from braun.com
valuable
I love it
Love It!
This coffee maker came highly recommended and indeed lives up to expectations at a reasonable price. The coffee is delicious, the sturdy machine is well designed with simple, easy-to-use-controls. I like the tilt on the buttons and that there are no sound effects when the coffee is ready or when the machine goes off after 2 hours. Easy access for cleaning and pouring in the water helps too. It's the best coffee maker I've ever owned.
Recommends this product
Customer review from braun.com