BrewSense 12-Cup Drip Coffee Maker
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BrewSense 12-Cup Drip Coffee Maker

BrewSense 12-Cup Drip Coffee Maker

Product Details

Web ID: 3113995

  • Features

  • Materials & Care

    • Plastic/metal/electrical
    • Wipe clean; carafe & accessories: dishwasher-safe

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-777-0000 for Free Shipping information.
    For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The product consistently brews great-tasting coffee.
  • Many users praise its simple yet elegant design, easy-to-use features like the auto-timer, and the ability to brew smaller batches.
  • The permanent filter is also a popular feature.
  • However, some users have experienced issues with the water level being difficult to see, the coffee temperature being too hot, and problems with the LED display and programming functions.
  • A few customers also reported the machine breaking down after a short period of use.
  • Overall, the majority of reviews are positive, highlighting the coffee quality, stylish appearance, and reliable performance, though a small number of users have encountered problems.
AI-generated summary from 56 customers reviews.
3.8/5

56 star ratings & reviews

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56 reviewssorted by Newest

M. Wald
5 months ago
from Metro Atlanta

The replacement is as good as the 1st

The heating element on our old one 'died' after 5 years of daily use. So, we bought the same model again; looking forward to more years of great coffee

Recommends this product

Customer review from Braun

Nina R
7 months ago
from Salinas CA

Braun Coffeemaker

Very nice unit. Easy to use and clean

Recommends this product

Customer review from macys.com

Jennine5
7 months ago

Don’t buy!!!!

I bought this coffee maker from it only lasted one month. The heat element was peeling off. Never again!!!

Customer review from macys.com

Response from macys.com

Braun Customer Care7 months ago

Hi Jennine, Thank you for comment, we are truly sorry to learn that you have experienced such a terrible experience, we do cover our products under a 3 years of warranty, please contact us directly at www.braunhousehold.com to chat with one of our live agents and check your options, maybe we can provide some guidance in regards of the warning plate maintenance. Thank you BraunReplies

chuck 52
8 months ago

Great Coffee Maker, Bad lid for pot.

I love the coffee pot and it makes great coffee. However, I dot like the lid for the pot. The lid will fall off so easy and you have to make sure you secure it ever time you poor from the pot. The lid does not snap well enough to stay on.

Recommends this product

Customer review from Braun

Response from Braun

Braun Customer Service7 months ago

Thank you for your feedback, Chuck! We're sorry that you had a negative experience with the carafe's lid. We are more than happy to take a look into your case to check if we can provide assistance, please, free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.

External reviewer
11 months ago

Noisy

Very loud when brewing.

Customer review from macys.com

Response from macys.com

Braun Customer Care7 months ago

Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to fully meet your expectations this time. We consider every concern when designing our units or creating our policies. For this reason, we would like to have the opportunity to understand how we could have improved your experience. To address the issue, please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us. Click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly. BraunReplies

Kelly
1 year ago
from Indiana

Will always choose Braun!

Our old Braun died, so we needed to replace it. We wanted a new Braun, but it was difficult to find, so we tried a new Cuisinart coffee maker. Big mistake! After only 2 months, we replaced it with this Braun. What a difference! The pot and lid do not drip when pouring, and it brew coffee very quietly.

Recommends this product

Customer review from macys.com

DHapp
2 years ago
from SW Michigan

Updated Basic Coffee Pot

Great cup everytime! If you enjoy a morning pot of coffee and don’t want all kinds of bells and whistles, this is the coffee pot for you!

Recommends this product

Customer review from macys.com

Response from macys.com

Braun Customer Care1 year ago

Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. BraunReplies

pat guarrera
2 years ago
Incentivized review
SUBMITTED AS A SWEEPSTAKES ENTRYYes

great coffee maker!

So easy to use AND to take apart to clean! Am just beginning to adjust the type ofground coffee and quantity , but am delighted with taste in these early days. Expect your first cup within a very few minutes. Highly recommended for we who are well over 80.