Layla Pleated Gown
$695.00
Color:Red Rock
Size: Please select
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Product Details
Web ID: 540259912 days ago
Absolutely Dreadful Experience
We ordered this gown from Bloomingdales as a bridesmaid gown for my son's wedding. We paid nearly $600 for it and had it shipped to my daughter. We followed the tracking on it and were happy that it arrived a day early because the wedding was the coming weekend. Imagine our surprise when we opened the box and it only contained a water glass. That's right, a water glass, no gown. I called customer service and they were as perplexed as I as to why we received a water glass instead of a bridesmaids dress. I asked them to order another and ship it to us immediately. They said unfortunately, it was sold out at Bloomingdales and there was nothing they could do. I asked where the actual dress we ordered was. They had no idea. They said they would authorize a return and I had to send the water glass back. They would not credit me my $600 until they got the glass back. So I was out not only the dress, but I had to bother sending back a water glass and then wait for it to arrive at their location and then they would issue credit within 2 weeks. Meanwhile, I had to scramble to find an alternate bridesmaid dress. Fortunately I called Nordstroms and they were extremely helpful. They found a dress for me and had it shipped to the wedding location. Bloomingtons left me high and dry and I will never trust them to deliver something.
17 days ago
Size ordered:xxs
Height:5 4
Usual size:xxs
disappointing
nice fabric but poor quality construction
1 month ago
Size ordered:6 - a tiny bit on the big side
Height:5’ 7”
Usual size:4 to 6
Classic + Timeless
Love this dress - great fit and color.
Recommends this product