Store Purchases Help & FAQs

Can I look up my store purchases/returns online?

Yes. If you have a bloomingdales.com account, save any credit cards you use at Bloomingdale's stores in your bWallet. All purchases made on those cards after October 12, 2018 will be visible in your purchase history.

Does my Purchase History show the same information as my store receipt?

The information displayed on the receipt you receive in store includes full details of your entire transaction. The information displayed in your Purchase History is a summary of the transaction, including items purchased and returned.

How do I search online for an item I saw at a Bloomingdale's store?

There are multiple ways to locate items you see in Bloomingdale's stores. Although bloomingdales.com offers a large selection of items, not everything in store is available online.

  • On the top right of the Bloomingdale's home page, you will find a search field. Enter the item name or a short description of the item into the search field and click the magnifying glass symbol to begin the search.
  • To see if an item sold online is available at your local Bloomingdale's store, look under the "PICK UP IN STORE" tab. This tab can also be used to browse items exclusively sold in stores.
  • If you'd like to re-buy an item you've previously purchased in a store, you can check your Purchase History. Items that are available to purchase online will display a "BUY AGAIN" button.

Are there any types of purchases not included in my Purchase History?

Orders for shipments placed over the phone or in store by an associate, including most furniture and mattress purchases, are not able to be displayed within your Purchase History.

What if I return an online purchase to a store?

If you return an online order to a store, the return will be displayed in both your online order history and your store purchase history.