In-Store Pickup

When you place an online order for In-Store Pickup, we'll send an order confirmation email. Once your order is ready, you'll receive an email and/or text message with pickup instructions. Please wait until you receive your pickup-ready notification before visiting the store.

In-Store Pickup FAQs

 

If your order is placed by 3:00 PM local time, it will typically be available for pickup the same day. You'll receive an email and/or text message when your order is ready. Orders placed after 3:00 PM or when the store is closed are typically available the next business day.

 

Check your order status in My Account. If you still need assistance, contact Customer Care at 1-800-777-0000 (TTY: 711) during business hours.

 

Orders placed when the store is closed are typically processed the next business day. You'll receive an email and/or text message when your order is ready for pickup. If your local store is closed on Sunday, your order will generally be available the following business day.

 

Please bring:

  • Your order confirmation email or order number
  • A valid government-issued photo ID, such as:
    • Driver's license
    • Passport
    • Military ID

 

To help protect your information and prevent fraud, your ID may be electronically verified at pickup.

 

The customer who placed the order is the primary pickup person. If someone else will be picking up your order, you can designate an alternate pickup person during checkout.

 

Your selected store will hold your order for 7 days after it becomes available for pickup. If your order is not picked up within 7 days, it will be canceled and refunded. If you paid using a Gift Card or Reward Card, a replacement card will be issued and made available for pickup in store.

 

Pickup locations vary by store. Your pickup-ready email will include instructions on where to go when you arrive.

 

Yes. Some state and local laws require retailers to charge a fee for merchandise carryout bags provided to customers.

Bag fees currently apply at the following Bloomingdale's locations:

  • Ala Moana, HI
  • Huntington Walt Whitman, NY
  • Livermore Paragon Outlets, CA
  • North Michigan Avenue, IL
  • Stanford, CA
  • Wisconsin Place, MD

 

For additional information, visit your state or local government website.