Once your mailed return is received and processed by the store, your refund will be issued promptly. If you provided an email address, you’ll receive a confirmation once your return has been received and your refund has been processed.

Please allow 3–5 business days for the refund to appear on your account, depending on your bank’s processing time.

Important exceptions:

• Fine Jewelry returns may require additional review and processing time before a refund is issued.
• Third‑Party Seller returns are processed by the seller directly and may follow a different refund timeline. You’ll find seller‑specific details in your order information.

Was your order cancelled? Click here for more information.

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