Customer Service

Bloomingdale's / Customer Service


How do I use bWallet?

How to set up your bWallet:

  1. Click here to create a free account on bloomingdales.com from your desktop computer, tablet, or mobile device.
  2. Once you create your account sign in and select "My bWallet" under "My Account".
  3. From there, you can add:
    • Offers.
    • Credit card information (to add, select "Add Card").
    • Loyallist account information.

 

 

Using your bWallet online:

  1. Sign into your account.
  2. At checkout, select an eligible offer* and any Reward Cards you want to apply.

 

*Note: Only one offer can be selected at time. An offer is different than a Reward Card.



To use bWallet in-store:

  1. To view and apply an offer that is valid that day, swipe your Bloomingdale's card at the register prior to your purchase. Just make sure you've added your Bloomingdale's card to your online account.
  2. If you do not have a Bloomingdale's card, you can access "My bWallet" from your mobile phone while shopping in any Bloomingdale's store.
  3. Browse offers while you shop. Just show the offer you want to use to the store associate at checkout.

 

Frequently Asked Questions

No. For your protection, we display only the last four digits of each credit card number you add to bWallet.



Yes. However, Loyallists will receive additional offers.

Click here to Learn more about member benefits of being a Loyallist. Everyone's invited! The more you spend, the more perks and points you'll receive—no matter how you pay.

Sign up in seconds—it's free!



Your account information will automatically display in your bWallet when you sign in to your account, as long as you have added your Loyallist ID. You can view your points anytime at the top of My bWallet.



  1. Make sure you are signed in to your account on bloomingdales.com.
  2. Before checkout, you will be able to view and apply all your valid Reward Cards on the Shipping & Payment page.
  3. You can apply it manually by selecting "Add a Reward Card or Gift Card" on the Shipping & Payment page.

 

Note: If your reward card is not showing up in your bWallet, either your Reward Card has expired, or your Loyallist account information is missing from bWallet.

 

Check the My Account page for your Loyallist details. If your details are not displayed, select "Add Your Loyallist Number". You will see an "Expiring soon" message next to your Reward Card within 30 days of expiration as a reminder.

Not yet, but this feature is coming soon. In the meantime, you can still apply your Gift Card at checkout by selecting "Add a Reward Card or Gift Card" and entering your Gift Card details on the Shipping and Payment page.

We send offers by email and regular mail. To receive offers by email, go to "Email Preferences" under My Account and select "Yes, send me exclusive emails about sales and promotions".



A single-use offer will not display once you or someone you've shared it with has used it. Offers that have expired are also automatically removed from your bWallet.



We apologize, but registry offers cannot be added to bWallet at this time.