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CREDIT SERVICES
INSIDER BENEFITS
Can I apply for a Bloomingdale's card at bloomingdales.com?
Yes, just visit our Apply Now page and complete the short form. Once approved, you can begin shopping immediately at bloomingdales.com or at your favorite Bloomingdale’s store and enjoy a new cardholder discount.
How do I get my new cardholder discount after my new credit card is approved?
Once approved, you will receive a discount off the Bloomingdale's purchases you make the day you are approved and the next day. The new cardholder discount does not appear at checkout. You will see it deducted from your purchase(s) on your first monthly statement. It cannot be combined with any other discount offers, accept where indicated and may not be applied to previous purchases.
Can I pay my bill and review my credit card information online?
Yes, bloomingdales.com offers tools for viewing and managing your credit account online. You can pay online with Quick Pay, a fast and easy way to pay your Bloomingdale's account. Plus, we've partnered with Fiserv (formerly CheckFree) to provide an easy, online way to pay your bill each month.
For more information please visit Pay My Bill.
How do I learn more about registering for the online bill payment service with Fiserv (formerly CheckFree)?
You can learn more about paying your bill with Fiserv (formerly CheckFree). To learn about other bill pay options, visit Pay My Bill.
How do I contact Customer Service for questions about the online bill payment service?
For information about your online statements, payments made via the Internet, or any other aspect of online billing, visit Credit Services Help where you can find answers to all your questions, plus information on how to contact our Customer Service representatives.
How do I get a paper copy of my Fiserv (formerly CheckFree) statement?
To request a free paper copy of your statement, please visit Fiserv (formerly CheckFree).
Is my credit card information secure at bloomingdales.com?
Your security is our priority at bloomingdales.com. For your protection, we use Secure Sockets Layer (SSL) technology to encrypt your credit card information. To confirm that your connection is secure while making an online purchase, check the lower left-hand corner of your browser window for an unbroken key or closed lock symbol, indicating that SSL is active. For more information, please read our Security Policy.
How is my Bloomingdale’s account reported to the credit bureaus?
Each credit plan you request on your account is reported separately to the three major credit bureaus (Equifax, TransUnion and Experian). When you check your credit report, you'll see a separate entry for each credit plan requested. Bloomingdale’s credit plans include: regular charges you make at Bloomingdale’s, major purchase plans, and the Club plan. If you also have a Bloomingdale’s Premier Visa account, it reports separately to the credit bureaus and will also appear on your credit report.
What should I do if my Bloomingdale's card is lost or stolen?
To report a lost or stolen card, contact our office immediately to avoid potential misuse. The Bloomingdale’s Credit Customer Service department can be reached at: 1 (866) 593-3927, or visit Credit Services Help to email us. Remember to remove the account number of the lost card from your My Profile section at the bloomingdales.com website, and to add your new card number once you receive it.
What is an International Transaction Fee?
The International Transaction Fee is a fee on any international transactions submitted to us in a foreign currency. When you use your Bloomingdale’s Visa card outside the USA, excluding Puerto Rico and Guam, you will be charged an International Transaction Fee on purchases and cash advances made in a foreign currency. The fee is 1% of the transaction amount in U.S. dollars and will appear as a separate transaction on your Visa statement. We do not charge an International Transaction Fee if the transaction receipt clearly states the transaction has been conducted solely in USD, or US dollars.
How can I get confirmation that my payment was received?
Once you've completed our easy registration on bloomingdales.com, add your Bloomingdale’s card to your profile. In the My Profile section of your account, you'll be given the option to sign up to receive updates about your credit account via email. You can choose to receive notification when your statements are available to view on bloomingdales.com and when a payment posts to your account. If you have already registered your Bloomingdale’s card on bloomingdales.com, just log in to your Profile and sign up to start receiving these email alerts immediately.
How can I pay my Bloomingdale’s bill online?
For an easy, free way to pay your bill online, we offer Quick Pay and Fiserv (formerly CheckFree). We have partnered with Fiserv (formerly CheckFree) a leader in online billing. Click here to get information about enrolling in our free service, and start receiving your statement and paying your Bloomingdale’s bill online today. Please note: you'll need a valid checking account with a U.S. bank to use these services.
What are the different types of Bloomingdale's credit cards available?
We offer the Bloomingdale's Insider Card that can only be used at Bloomingdale's stores and bloomingdales.com. There is also the Bloomingdale's Insider Visa® card which offers a separate line of credit for purchases outside of Bloomingdale's.

The Bloomingdale's Insider card has two card levels: Premier and Ultimate Premier. The Bloomingdale's Insider Visa has three card levels: Premier Visa, Premier Plus Visa, and Ultimate Premier Visa. For more information please click here.
How do I qualify for the Premier Plus and Ultimate Premier Visa® Cards?
These cards are offered only to cardholders who have met the basic spending guidelines on their Bloomingdale's account and meet our Visa credit criteria. The Premier Plus Visa requires annual net purchases of $1,000 per year at Bloomingdale's, and Ultimate Premier VISA requires annual net purchases of $2,500 or more at Bloomingdale's in order to qualify for these levels.
What Insider card levels are eligible to earn Insider Rewards?
The Ultimate Premier Insider card, as well as the Premier Plus Visa and Ultimate Premier Visa earn 3% rewards on Bloomingdale's purchases, which are good toward $25 Reward Certificates. For more information please click here.
MY ACCOUNT
I've forgotten my password, how do I get a new one?
Visit our My Account Help page and click "Forgotten Password", and we'll email it to you.
How do I subscribe to receive email updates from bloomingdales.com?
Subscribe to bloomingdales.com email updates and be the first to know about promotions and new merchandise. In addition, you can choose to get updates about store events. To subscribe you must be registered with bloomingdales.com.

To register:
  • Click My Account also located at the top of every page.
  • Enter the required information for registration.
  • Use the check box to sign up for email updates.
  • Click Register.
How do I unsubscribe from bloomingdales.com email updates?
If you wish to be removed from the bloomingdales.com email updates list, click the link to unsubscribe on the next email update you receive from us. Or, if you are registered with bloomingdales.com you can change your preferences in your Profile. Sign in to view your Profile, then uncheck the box next to email updates and click Submit.
How does bloomingdales.com use my personal information?
At bloomingdales.com, we respect our customers and understand that you are concerned about privacy. We've instituted policies intended to ensure that your personal information is handled safely and responsibly. Read our Privacy Policy for details.
RETURNS
How do I return an item I purchased on bloomingdales.com?
It's easy! Many items purchased on bloomingdales.com can be returned to your local Bloomingdale's store, please note restrictions may apply. You can also return your purchase by mail to bloomingdales.com. Visit our Shipping and Returns page for complete instructions on the different ways to make a return.
Can I return bloomingdales.com purchases to a Bloomingdale's store?
Yes, many items purchased on bloomingdales.com can be returned or exchanged at your local Bloomingdale's store, please note restrictions may apply. Shipping and handling fees are not refunded for preference returns. Visit our Shipping and Returns page for complete instructions on returning a bloomingdales.com purchase to a Bloomingdale’s store.
Is there a shipping fee when returning items by mail?
Yes. For your convenience, we have included a prepaid shipping label in your package to make it easy to return your item(s) by mail. Please be aware that the return shipping and handling fee may be deducted from the amount of your credit.
How do I return an item that shipped directly from the vendor?
Check your shipment invoice to find specific return instructions for the item you ordered. If you're unable to locate the return instructions on the shipment invoice, please call 1-800-777-0000 for assistance.
How do I receive credit for items returned to bloomingdales.com?
You can return merchandise for a full refund, which will be credited to you in the original tender. For gift returns or orders with different shipping & billing information, or if you paid with a Gift Card, the refund will be issued in the form of an Easy Exchange Card, which you can use for a future online or in-store purchase. If you’re returning a gift, the amount can be credited to a Bloomingdale's account, an existing Gift Card or a store merchandise certificate (MOC), which can be used at any Bloomingdale's store.
What if I lost my return label?
No problem! You can call customer service at 1-800-777-0000 to send you a new label. Return shipping instructions are included on the label.
SHIPPING
Can I ship to an address outside the United States?
At this time, bloomingdales.com only ships to addresses in the United States, APO's, American Samoa, Marshall Islands, Palau, US Virgin Islands, Puerto Rico and Guam. We currently do not accept international orders. Please visit our Shipping Policy for more information.
Can I ship to multiple addresses?
Yes. Just choose "Ship to Multiple Addresses" in Checkout. When you ship items to multiple addresses, we will add $5.00 for each additional address. For more details, read our Shipping Policy.
What are bloomingdales.com's shipping rates?
To learn about bloomingdales.com's shipping rates, read our Shipping Policy.
MY ORDER
Can I make changes to my order after it has been submitted?
Our goal is to pack and ship your order as quickly as possible; therefore, changes to your order can only be made up to one hour after it has been submitted. Please note, to make changes you must call 1-800-777-0000 Monday through Friday 9:00 AM to 9:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 11:00 AM to 7:00 PM. These changes include cancellation requests, address changes, upgraded shipping or adding items to your order. If you have any questions, please visit our Contact Us page. For more information about bloomingdales.com orders, visit our My Order Help page.
Do you accept orders for international delivery?
At this time, bloomingdales.com only ships to addresses in the United States, APO's, American Samoa, Marshall Islands, Palau, US Virgin Islands, Puerto Rico and Guam. Please visit our Shipping Policy for more information.
Can I use a credit card with an international billing address?
Currently we do not accept international credit cards online. If you have a credit card with an international billing address and would like to have your order shipped to the United States, please just call customer service at 1-800-777-0000.
Will I receive an order confirmation?
Yes, you'll receive an immediate confirmation for your order while you're still at bloomingdales.com. You'll also receive an order confirmation email at the email address you provide. Print and save both for your records, they include an order number that you can use to check the status of your order on the My Order Help page.
When will I receive my order?
While we can't guarantee how long it will take a third-party shipping partner, such as UPS or FedEx, to deliver an item to you, we will indicate the number of days we expect it to take for the item to leave our facility (i.e. "This item usually ships within 3 days") on your order confirmation.

If UPS, FedEx or USPS is delivering your purchase, you can track your order online at ups.com, fedex.com or usps.com. Or, you can click on the tracking link found in your shipping confirmation email. If you are a registered bloomingdales.com user, you can sign in to your Order History and retrieve your order confirmation numbers. Please view our Shipping Help page for more information.
How can I check my Order Status?
It's easy. Go to Order Status & Tracking and enter your order number (included in your order confirmation email) to get instant feedback on its status. If you are a registered bloomingdales.com user and were signed in when you placed your order, you can sign in to view current orders as well as your Order History. Visit our My Order Help page for more information.
I'm having difficulty placing a larger order, what can I do?
I'm having difficulty placing a large order online at bloomingdales.com, please call 1-800-777-000 for assistance.
I'm having difficulty placing a large beauty order, what can I do?
Quantities of certain beauty items may be restricted in orders placed online at bloomingdales.com. Please call 1-800-777-0000 if you are experiencing issues placing an order for large quantities of beauty products.
PRICING
Can in-store promotions and sales be applied to my order?
No. In-store sale prices, promotional offers and additional discounts may not be applied toward purchases on bloomingdales.com or affiliate websites. If you would like to receive exclusive discounts and offers that apply to online purchases, you may register as a bloomingdales.com customer. For more information, view our Pricing Policy.
Is my bloomingdales.com promo code valid at bloomingdalesweddingchannel.com?
Prices and promotional offers from bloomingdales.com cannot be redeemed at any of our affiliate websites unless otherwise noted in the offer description.
Are Gift with Purchase offers on bloomingdales.com valid at bloomingdalesweddingchannel.com?
Gift with Purchase offers from Bloomingdales.com cannot be redeemed at any of our affiliate websites unless otherwise noted in the offer description.
OUR PRODUCTS
How do I learn about the different Shopping Services Bloomingdale’s offers?
Simply click on Shopping Services to learn about the full range of our fast, easy and complimentary services designed to make your shopping experience more convenient.
Do you have size charts online?
Yes, size charts are available for many, but not all, items on our site. Due to varying sizes across the many brands found on bloomingdales.com, we can't guarantee a size chart for every vendor. If an item you're interested in has a size chart available, you'll see a Size Chart link on the product page. We do offer a generic size chart in our Shopping Services section.
How do I find an item I saw in a magazine?
Our on-site search tool, found in the upper-left corner of the page, is an easy way to find an item you've seen in a magazine - just enter the item's name or description and click "GO." Visit our Search Help page for more information on using search. If you're unable to find an item it may be available in-store only. You can use our Store Locator to find the Bloomingdale's nearest you.
How do I find an item I saw in a Bloomingdale's store?
Our on-site search tool, found in the upper-left corner of the page, is an easy way to find an item you've seen in-store - just enter the item's name or description and click "GO." Visit our Search Help page for more information on using search. Although bloomingdales.com offers a large selection, not everything found in stores is available online. If you're unable to find an item online, use our Store Locator to find the Bloomingdale's nearest you.
Do you sell children's clothing online?
Yes, we offer an exciting assortment of girls' clothes in sizes newborn-6x and 7-16, and boys' clothes in newborn-7 and 8-20. We also carry shoes for both newborns and children.
Are in-store beauty & fragrance bonuses available online?
Yes, many of the same great beauty and fragrance bonus offers available in our stores are now available online! If you don't see a specific in-store bonus online, use our Store Locator to find your local Bloomingdale's.
Do you sell petite sizes online?
Absolutely! Visit our Petite Shop to find items uniquely sized for women 5'4" and under. We have a wide-ranging selection of favorite brands and exclusive names only available at bloomingdales.com.
I found an item I'd like to buy, but I don't see my size or color. Is it available?
Only colors and sizes that are in-stock online are shown on the website, however it may be available in a store. You can call any store location to find out if what you're looking for is available at a Bloomingdale's near you.
How can I get warranty information?
Many items on bloomingdales.com are covered by manufacturer warranties. You can request a copy of a product's warranty by sending a request in writing to this address:

Bloomingdales.com Customer Service Dept.
P.O. Box 8215
Mason, Ohio 45040
Attention: Small Ticket Department – Warranty
GIFT CARDS
Can I use my Gift Card in Bloomingdale’s stores and online?
Gift Cards can be used online and in any Bloomingdale’s store.
How can I check the balance of my Gift Card online?
Checking the balance of your Gift Card online is easy, just click here. Or, in Checkout, enter the Gift Card number (located on the back of the card) on the Payment & Billing page. After you you enter the card number on the Payment & Billing page, the balance is shown on the right hand side under order summary. If you have a Gift Card that displays a number with fewer than 18 digits, please call Customer Service (1-800-511-2752) to check the card's balance.
Can I get credit for returns if I purchased with a Gift Card?
If you paid with a Gift Card, the refund will be issued in the form of an Easy Exchange Card, which you can use for a future online or in-store purchase.

If you’re returning a gift, the amount can be credited to a Bloomingdale’s account, an existing Gift Card or a store merchandise certificate (MOC), which can be used at any Bloomingdale’s store.
What if my Gift Card is lost or stolen?
If your Gift Card is lost or stolen please contact customer service at 1-800-777-0000. With proof of purchase we will issue a new card for the remaining balance on our records.
What if the intended recipient never received their E-Gift Card or accidentally deleted the email containing their E-Gift Card?
Please Contact Us at 1-800-777-0000 with the following information: Order Number, Name of Recipient, and Email Address to which the E-Gift Card was sent. Upon researching and validating your issue we will reissue the E-Gift Card to the recipient. Doing this may require a new order and additional charges to your account.
Can I redeem my E-Gift card in a Bloomingdale’s store?
Yes, E-Gift cards may be redeemed in-store by printing your unique E-Gift Card barcode and presenting it to a Bloomingdale’s Store Associate at checkout. Simply click "GET BARCODE" in your E-Gift Card email and print the entire page that appears. E-Gift Cards may also be redeemed online by entering your E-Gift Card number at checkout on the Payment & Billing page.
What are the Terms and Conditions associated with redeeming a Gift Card?
For balance or customer service go to bloomingdales.com/gcbal or any Bloomingdale's store, or call 1-800-511-2752. Bloomingdale’s cards are redeemable only for merchandise and in-store services at Bloomingdale’s, bloomingdales.com and bloomingdalesweddingchannel.com; they may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Bloomingdale's cards may be purchased as a gift or given in place of issuing a credit to a credit card or a proof of purchase return from another payment method. Returns may be applied to Bloomingdale's card. Card receipts will show any remaining balance. Protect the card: the bearer is responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on Bloomingdale's records.

Bloomingdale's Gift cards sold on or after 2/3/08 do not expire!

No fees are imposed.
CORPORATE GIFT CARDS
Do Bloomingdale's Gift Cards expire?
Bloomingdale's Gift cards do not expire! There are no fees.
How do I place a Bloomingdale's Corporate Gift Card order?
Please speak with a Corporate Account Executive. Call Corporate Services at 1-866-61BLOOM or e-mail corpservices@bloomingdales.com.
Does Bloomingdale's offer discounts for bulk Gift Card orders?
Yes, discounts are available for corporate clients purchasing bulk Gift Card orders over $1,500. For more details, please call corporate services at
1-866-61BLOOM.
Can I use a Bloomingdale's Gift Card in stores and on-line?
Gift Cards can be used online at bloomingdales.com and in any Bloomingdale's store.
What are the terms and conditions associated with Bloomingdale's Corporate Gift Cards?
For balance or customer service go to bloomingdales.com/gcbal or any Bloomingdale’s store, or call 1-800-511-2752. Bloomingdale's cards are redeemable only for merchandise and in-store services at Bloomingdale's, bloomingdales.com and bloomingdalesweddingchannel.com; they may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Bloomingdale's cards may be purchased as a gift or given in place of issuing a credit to a credit card or a proof of purchase return from another payment method. Returns may be applied to Bloomingdale's card. Card receipts will show any remaining balance. Protect the card: the bearer is responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on Bloomingdale's records.

Bloomingdale’s Gift cards sold on or after 2/3/08 do not expire!

No fees are imposed.
Can I reload my Bloomingdale's Gift Card?
Yes, Bloomingdale's Gift Cards can be reloaded.
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